The purpose of this NON COMPETITIVE COMBINED SYNOP

Solicitation 75N98026Q01012 is a non-competitive acquisition by the National Institutes of Health (NIH) Office of Logistics and Office of Administration to provide comprehensive service agreements for four BD FACSymphony instruments located at the Vaccine Research Center in Bethesda, Maryland. The equipment includes two A5 SE Standard Cytometers (Serial# R6649540165, R6649540167) and two S6 Cell Sorters (Serial# R66293700029, R66293700037). The period of performance is established from September 1, 2026, to August 31, 2027, with the inclusion of FAR 52.217-8 providing an option to extend services. The scope of work requires the contractor to provide all parts, labor, travel, and software revisions, along with two annual preventative maintenance inspections and corresponding kits for each instrument. Key performance requirements include unlimited weekday service visits, unlimited phone support, and a guaranteed 48-hour emergency response time, with a 500 dollar service credit penalty for missed deadlines. Weekend and holiday support is available at standard hourly rates with a four-hour minimum charge, though workstation printers are explicitly excluded from coverage. All work must be performed according to industry standards and is subject to inspection and acceptance by Richard Nguyen. The solicitation is not a small business set-aside and follows standard FAR terms and conditions.