THS - 13.5 Program Administration - Senior

The Public Health Agency of Canada is seeking a contractor to provide 24/7 program administration and health assessment support at Ottawa International Airport under a 60-day contract with one optional renewal. Services must be delivered around the clock across three eight-hour shifts—0800–1600, 1600–2400, and 2400–0800 local time—with one to two personnel assigned per shift, prioritizing coverage during peak hours. Staff are required to perform traveller health screening, evaluate quarantine compliance, triage cases, and securely enter data into government systems in accordance with QBHS Standard Operating Procedures, all while adhering to Canada’s Privacy Act and prohibiting any removal or retention of data off-site. All personnel must hold a secondary school diploma, possess a reliability clearance, and have a minimum of 24 months of public-facing experience. Work is conducted exclusively at Ottawa International Airport in either English or French, and all deliverables including daily data extracts must be submitted in approved protected electronic formats. The solicitation operates under a Lowest Price Technically Acceptable model, where awards are made to the lowest-priced bid meeting all mandatory qualifications without scoring or weighted evaluation. No set-asides apply, including for Indigenous suppliers, and no U.S.-style socioeconomic certifications or entity identifiers such as UEI or CAGE are required. The contract does not include detailed pricing, FOB terms, or financial accounting data like TAS or AAC codes, and no formal COR or COTR is designated—the only point of contact is Teresa McKenny, who serves as the contracting officer. Proposals must be submitted via email by the June 26, 2026 deadline, in English or French, primarily using protected Word or PDF formats. The scope excludes physical goods, packaging, or military standards, focusing entirely on personnel-driven administrative and health screening services at the airport.