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Tier 1 & 2 Technical Support Services

Active

State & Local

Response Deadline10/27/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Tier 1 and 2 Technical Support Services supports prime contractors on Haralson County local government projects in Georgia. The scope of work involves managing help desk assistance requests, providing technical support to remote users with limited skills, and creating comprehensive user manuals and knowledge bases. The contractor will utilize ticketing systems and remote desktop tools to deliver support and conduct interactive web-based seminars and demonstrations. The opportunity was posted on September 25, 2026, with a response deadline of October 27, 2026. Classified under NAICS code 541513, the contract focuses on delivering ongoing technical assistance and detailed user documentation to ensure operational efficiency for the agency.

General Info

Tier 1 and 2 technical support and documentation for Haralson County, Georgia projects.

Agency

Georgia → Haralson County Government

NAICS

541513 - Computer Facilities Management Services

Place of Performance

GA, USA

Set-Aside

NONE

Documents

This scope was carved out of PE-77686-NONST-2027-000000013.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Phone and Circuit Services

AI Contract Breakdown

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Timeline

PostedSep 25

subcontract

Response DeadlineOct 27

Submission deadline

Response Deadline

10/27/2026, 05:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyGeorgia → Haralson County Government

ContactsNo contacts available

OfficeN/A

Organization / AgencyGeorgia → Haralson County Government

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs ongoing technical support and help desk services for prime contractors on Haralson County local government projects. Manages assistance requests, supports remote users with limited technical skills, and develops user manuals and knowledge bases. Conducts web-based seminars and interactive demos using ticketing systems and remote desktop tools. Delivers ongoing technical support and user documentation.

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