This Subcontract opportunity from Department Of Defense was posted on February 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Tier II/III Help Desk and Technical Support
Contract Overview
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This subcontract opportunity with the Defense Information Systems Agency under the Department of Defense seeks a provider to deliver Tier II and III help desk and technical support for DPIMS users. The scope of work focuses on providing intermediate and expert-level assistance, which includes managing a ticketing system in compliance with established SLAs, performing root cause analysis, and ensuring the timely resolution of technical incidents. The project will be performed in St James and falls under NAICS code 541513. Interested parties must submit their responses by the deadline of March 6, 2026.
General Info
Place of Performance
St James, MD, 20755, USASet-Aside
Documents
This scope was carved out of 622673709.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
Department of Defense (DoD) Privacy Information Management System (DPIMS)
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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