Training and Change Management Services

The contract entails the development and delivery of comprehensive training programs designed to equip end users with the skills needed to effectively utilize E-QMS functionalities, including document control, corrective and preventive actions, audits, and change control. The scope includes the creation of bilingual training materials in both English and French, ensuring accessibility across the Canadian federal workforce. Additionally, the provider must implement robust change management strategies and user adoption initiatives to facilitate smooth transitions and sustained engagement with the new system. The contract is issued as a subcontract under the Government of Canada, specifically by the National Research Council of Canada, and is classified under NAICS code 611430 for other schools and instruction. The solicitation was posted on April 23, 2026, with responses due by May 19, 2026. Performance will be carried out across Canada, with no specific city designated for delivery. The tender opportunity is publicly accessible through the Canada Buys portal, and all deliverables must align with federal standards for accessibility, training effectiveness, and language parity.