Training and Change Management Services

The contract seeks to provide comprehensive training programs and change management support specifically tailored for public safety telecommunicators to facilitate the successful adoption of new systems, processes, or protocols. The services are designed to ensure that personnel are fully prepared and equipped to transition smoothly, minimizing disruption and maximizing operational efficiency during periods of organizational change. This includes the development and delivery of instruction, resource materials, and ongoing support strategies that address workforce readiness and behavioral adaptation. The opportunity is classified as a subcontract under NAICS code 611430, which pertains to other schools and instruction, and is posted by the State of Utah. Responses are due by August 13, 2026, and the contract will be executed through the Utah Bonfire Hub platform. There is no set-aside designation specified, and no details are provided regarding the office address or point of contact, leaving the full scope of performance location and direct liaison information unspecified. The focus remains squarely on enabling public safety communications teams to effectively integrate changes through structured learning and change leadership.