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TS/SCI-Cleared Technical Support and Help Desk

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves providing Tier 2 and Tier 3 technical support for end users of the IBS-CUS system, focusing on troubleshooting, diagnostics, and coordination with engineering teams to ensure system functionality and resolve complex issues. The work requires personnel holding TS/SCI clearance, reflecting the sensitive nature of the support function. The contract is organized as a subcontract under the NAICS code 541519, which pertains to other computer-related services. The sponsoring agency is the Department of Defense, specifically the FA8555 Aflcmc C3IBK office. The place of performance is located in Greenville, though further location details are unspecified. The contract emphasizes high-level technical assistance to maintain the operational integrity of defense-related systems, underscoring the importance of security clearance and technical expertise in executing the support services.

General Info

Provide Tier 2/3 technical support for IBS-CUS system with TS/SCI clearance, DoD contract.

Agency

Department Of Defense → FA8555 Aflcmc C3IBK

NAICS

541519 - Other Computer Related Services

Place of Performance

Greenville, TX, USA

Set-Aside

NONE

Documents

This scope was carved out of FA855526DB002.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

IBS-CUS IDIQ Contract

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Timeline

PostedMar 30

subcontract

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Organization & Contact Information

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AgencyDepartment Of Defense → FA8555 Aflcmc C3IBK

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → FA8555 Aflcmc C3IBK

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 2/Tier 3 technical support to end users operating the IBS-CUS system, including troubleshooting, diagnostics, and coordination with engineering teams.

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