TS/SCI-Cleared Technical Support and Help Desk
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This contract involves providing Tier 2 and Tier 3 technical support for end users of the IBS-CUS system, focusing on troubleshooting, diagnostics, and coordination with engineering teams to ensure system functionality and resolve complex issues. The work requires personnel holding TS/SCI clearance, reflecting the sensitive nature of the support function. The contract is organized as a subcontract under the NAICS code 541519, which pertains to other computer-related services. The sponsoring agency is the Department of Defense, specifically the FA8555 Aflcmc C3IBK office. The place of performance is located in Greenville, though further location details are unspecified. The contract emphasizes high-level technical assistance to maintain the operational integrity of defense-related systems, underscoring the importance of security clearance and technical expertise in executing the support services.
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NAICS
Place of Performance
Greenville, TX, USASet-Aside
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