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This Sources Sought opportunity from Department Of Defense was posted on March 23, 2017. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Two (2) MCC7500 alternate dispatch consoles, two (2) VESTA 911 call taker positions, two (2) APX7500 consolettes and one (1) NICE recorder

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FA5270SS17DispatchCenterFederal

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This is a Sources Sought Notice issued by the Department of Defense to identify qualified contractors for the design, installation, integration, and optimization of an upgrade to the Kadena FES alternate dispatch communication center in Okinawa. The project requires the integration of two MCC7500 alternate dispatch consoles, two VESTA 911 call taker positions, two APX7500 consolettes, and one NICE recorder. A primary objective is to enable the direct delivery of E911 calls to the DoD-staffed Public Safety Answering Point without intermediate municipal intervention. The system must integrate with the Joint Japan Land Mobile Radio system, provide end-to-end AES voice encryption, and maintain independent dispatch capabilities during connectivity losses. The selected contractor must provide all necessary personnel, materials, and equipment, ensuring strict adherence to manufacturer recommendations and a maximum emergency response time of 12 hours for troubleshooting or repairs. The VESTA system must support various wire-line and wireless sources via a client/server environment, while the NICE recorder will expand existing logging capabilities for real-time monitoring and historical reconstruction. Interested parties must submit their organization's details and tailored capability statements to the designated point of contact by April 17, 2017. This request is for market research purposes and does not constitute a formal solicitation for proposals.

General Info

NAICS

334220 - Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing

Place of Performance

The six (6) Fire Station buildings are Bldg 739, Bldg 3489, Bldg 738, Bldg 3640, Bldg 3579, and Bldg 5220. 18 CES/CEF Unit 5132, Okinawa, AP, 96368, JPN

Set-Aside

8A

Documents

0

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Timeline

PhaseClosed
Posted

Sources Sought

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → FA5270 18 Cons Pk
Contacts2 people available
OfficeAPO, AP, 96368-5199, USA
Office AddressAPO, AP, 96368-5199, USA
Contacts
Jared L. OwenContracting Management Officer
Jose A. HernandezContracting Officer

Full Description

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*NOTICE* THERE IS NO SOLICITATION AT THIS TIME. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred. If your organization has the potential capacity to perform these contract services, please provide the following information: 1) Organization name, address, email address, Web site address, telephone number, and size and type of ownership for the organization; and 2) Tailored capability statements addressing the particulars of this effort, with appropriate documentation supporting claims of organizational and staff capability. If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations should address the administrative and management structure of such arrangements. The government will evaluate market information to ascertain potential market capacity to 1) provide services consistent in scope and scale with those described in this notice and otherwise anticipated; 2) secure and apply the full range of corporate financial, human capital, and technical resources required to successfully perform similar requirements; 3) implement a successful project management plan that includes: compliance with tight program schedules; cost containment; meeting and tracking performance; hiring and retention of key personnel and risk mitigation; and 4) provide services under a performance based service acquisition contract. Integration, installation and maintenance of two (2) MCC7500 alternate dispatch consoles, two (2) VESTA 911 call taker positions, two (2) APX7500 consolettes and one (1) NICE recorder. This new system shall provide direct delivery of E911 calls to the DoD-staffed Public Safety Answering Point (PSAP) without the need for intermediate call answering by a municipal PSAP. The contractor shall provide all personnel, materials, supervision, tools, supplies, equipment, labor, training, licensing and other items and non-personal services necessary to design, install, integrate and optimize the upgrade to the Kadena FES alternate dispatch communication center located at building 739. The contractor will ensure all manufacturers' recommendations will be strictly adhered to during the installation of the system. In case of an emergency, the contractor will be able to respond within 12 hours to support, troubleshoot or repair the new system. The new alternate dispatch consoles will be compatible with and integrate into the newly upgraded Joint Japan Land Mobile Radio (J2LMR) system. The alternate dispatch site will be equipped with backup capability to provide continued, independent dispatch capabilities in the event of lost connectivity with the J2LMR Master Site. Each MCC7500 console position will have enabled features to support interoperability for Kadena FES and J2LMR system as well as support secure communications operations. The console positions will interface with the J2LMR network directly through a router at the alternate dispatch site. This should offer users increased communications security with integrated, end-to-end AES voice encryption. In addition, the MCC7500 consoles will include: - Prioritized emergency calls that connect no matter how busy the network. - Optimized voice quality that eliminates clipped or degraded audio. - Continuous high-quality audio during heavy network traffic loads. - Calls can be set up in fractions of a second regardless of system size. - Automated call traffic re-routing in the event of IP-network failure, so an issue at a single dispatch workstation doesn't adversely affect the user in ongoing patched calls. - Enhanced dispatch performance and more efficient use of bandwidth with IP multicast technology. - Centralized configuration and fault management of dispatch consoles, user accounts, and sites. Each VESTA position shall support calls from on base PBX wire-line extensions (TDM and VoIP), commercial wire-line (housing, on-base contractors, venders, etc.) and commercial wireless sources. Call routing for commercial calls shall be based on the associated existing Emergency Service Number, automatically delivering an emergency call to the designated on-base Public Safety Answering Point (PSAP) without the need for intermediate call answering by the local civilian PSAP. The VESTA system will operate in a client/server environment on a Local Area Network and provide an intelligent telephone console system that is a functional addition to the VESTA 4 telephone set using a Computer Telephony Integrated (CTI) running on a standard Windows PC platform. This will allow each workstation to operate independently while sharing common files needed via a network server. The NICE recorder logging system will assume use of existing IP logging recorder at the Kadena AB core master site for recording trunked calls, with licensing for the expansion of ten (10) recording channels. This system will allow for monitoring of real-time communications of dispatchers and enable authorized users to reconstruct a complete timeline of a historical call, verifying not only the words of the dispatcher and users participating in the call, but also their identities and the exact timing of any events the logging subsystem is capable of capturing. Submission Instructions: Interested parties who consider themselves qualified to perform the above-listed requirements are invited to submit a response to this Sources Sought Notice by 17 April 2017 @ 1159 EST. All responses under this Sources Sought Notice must be emailed to Jared L. Owen at jared.owen@us.af.mil

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POSTED

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DEADLINE

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POSTED

13 days ago

DEADLINE

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