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U.S.-Based Technical Support and Help Desk Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract solicits U.S.-based technical support and help desk services for Flexera software, focusing on Tier 1–2 support that includes issue resolution, user onboarding, and adherence to defined service level agreements with guaranteed response times. The work is classified as a subcontract under NAICS code 541512, indicating it is part of a broader information technology services arrangement, and is being procured by the Department of Health and Human Services through its North Carolina office. The solicitation was posted on July 9, 2026, with responses due by July 23, 2026, and the performance location is unspecified, though the service provider must be based in the United States to meet eligibility requirements. No set-aside provisions or additional demographic preferences are indicated, and the point of contact details are not provided in the public posting.

General Info

U.S.-based Tier 1–2 Flexera support services solicited by HHS with response due July 23, 2026.

Agency

North Carolina → Department of Health and Human Services - DhhsView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

NC, US

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

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Response Deadline

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Response Deadline

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Organization & Contact Information

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AgencyNorth Carolina → Department of Health and Human Services - Dhhs
ContactsNo contacts available
OfficeN/A
Organization / Agency
North Carolina → Department of Health and Human Services - Dhhs
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Office AddressN/A
ContactsNo contact information available

Full Description

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Tier 1–2 technical support for Flexera software, including troubleshooting, user onboarding, and SLA-bound response times.

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