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ULC-Compliant Alarm Monitoring Service Provider

Active
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Documents

This scope was carved out of COL-26-174.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

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Alarm Monitoring and Electronic Access Control Service Contract

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Organization & Contact Information

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AgencyCity of Lethbridge
ContactsNo contacts available
OfficeN/A
Organization / AgencyCity of Lethbridge
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides continuous 24/7 monitoring for fire, intrusion, panic/duress, and mechanical alarm systems for prime contractors on City of Lethbridge security service projects. Monitors 145 accounts, executes customized action protocols, and performs zero-downtime account migration. Requires monitoring station compatibility with DSC and Kantech environments and ULC monitoring standards compliance. Delivers continuous monitoring and dispatch services.

Similar Contracts

Same NAICS industry code

NAICS: 561621
New
International
Alarm Monitoring and Electronic Access Control Service Contract
Solicitation # COL-26-174
The City of Lethbridge is seeking a preferred security systems contractor under solicitation COL-26-174 to provide comprehensive alarm monitoring and electronic access control services. The scope of work includes 24/7 alarm monitoring, as well as the installation, troubleshooting, maintenance, and replacement of systems compatible with DSC and Kantech environments. A critical requirement of the contract is a zero-downtime migration plan for 145 accounts covering fire, intrusion, panic, and mechanical systems. The contractor must provide manufacturer-certified personnel and adhere to strict technical support response times, ranging from two hours for critical issues to the next business day for routine requests. The agreement is set for an initial five-year term starting January 1, 2027, with the City holding an option to extend for three additional five-year terms. Award selection is based on a three-stage evaluation process involving mandatory submission requirements, non-price rated criteria, and pricing, with the lowest price serving as the tie-breaker. Successful respondents must maintain a City of Lethbridge business license and provide proof of ULC monitoring standards compliance. Insurance requirements include minimum limits of 2,000,000 dollars for Commercial General Liability, Automobile Liability, and Professional Errors and Omissions. Additionally, all personnel accessing City facilities must pass a satisfactory police information check at the contractor's expense.
City of Lethbridge

POSTED

about 23 hours ago

DEADLINE

in 27 days
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