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User Experience (UX) and Accessibility Specialist

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International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Thunder Bay District Health Unit is seeking a User Experience (UX) and Accessibility Specialist for a subcontract focused on website projects. The specialist will be responsible for conducting needs assessments, defining usability standards, and facilitating internal discussions to address UX challenges. Key deliverables include the proposal of workflows, content priorities, recommendations for navigation and responsiveness, the creation of user personas, and the development of comprehensive UX requirements. A critical component of this contract is ensuring that all website requirements strictly comply with the Accessibility for Ontarians with Disabilities Act (AODA). The project involves providing detailed accessibility specifications to guide prime contractors. Interested parties must submit their responses by September 22, 2026, under the NAICS code 541511.

General Info

UX and Accessibility Specialist subcontract for AODA compliant website projects by September 22, 2026.

Agency

Thunder Bay District Health UnitView Agency

NAICS

541511 - Custom Computer Programming ServicesView NAICS

Place of Performance

CAN

Set-Aside

NONE

Documents

This scope was carved out of RFP 005-2026.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Website Replacement Needs Assessment

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Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyThunder Bay District Health Unit
ContactsNo contacts available
OfficeN/A
Organization / Agency
Thunder Bay District Health Unit
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Office AddressN/A
ContactsNo contact information available

Full Description

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Performs a needs assessment and defines usability standards for prime contractors on Thunder Bay District Health Unit website projects. Facilitates discussions with internal teams to identify UX challenges, proposes workflows and content priorities, and provides recommendations for navigation and responsiveness. Ensures all requirements comply with the Accessibility for Ontarians with Disabilities Act (AODA). Delivers UX requirements, user personas, and accessibility specifications.

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NAICS: 541512
International
Website Replacement Needs Assessment
Solicitation # RFP 005-2026
The Thunder Bay District Health Unit (TBDHU) is soliciting proposals under RFP 005-2026 for a Website Replacement Needs Assessment. The objective is to engage a professional proponent to identify business needs and strategic web design solutions to inform a subsequent Request for Proposal for the build of a new corporate website. The successful vendor will be responsible for delivering a comprehensive report by May 15, 2027, detailing the scope, specific requirements, and deliverables for a modernized, mobile-friendly, and responsive website. Key technical requirements for the future site include compliance with the Accessibility for Ontarians with Disabilities Act (ADA) and WCAG 2.0 Level AA standards, as well as considerations for Drupal 11, SEO, cybersecurity, and data residency. Proposals must be submitted electronically via the Bids&Tenders portal by September 22, 2026. The evaluation process is based on a 120-point scale, considering compliance, experience, scheduling, environmental and social stewardship, innovation, and cost, with a minimum non-cost score of 49 points required to proceed. Mandatory submission documents include a detailed schedule of pricing and several administrative appendices covering conflict of interest, tax compliance, and agreement execution. Notably, the proponent selected for this needs assessment is prohibited from bidding on the subsequent website build RFP. Performance may be conducted virtually or in person, and the contract will be awarded based on the best overall value rather than the lowest cost.
Computer Systems Design Services

POSTED

about 1 month ago

DEADLINE

in 2 days
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