This Subcontract opportunity from California was posted on July 31, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
User Support & Help Desk Services for Training Platform
Contract Overview
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AI Contract Overview
The contract requires provision of Tier 1 and Tier 2 technical and user support services for staff utilizing the CPR/ACLS learning system, encompassing resolution of login issues, platform navigation assistance, and day-to-day troubleshooting to ensure seamless access and usability. Support must be responsive, knowledgeable, and tailored to the needs of non-technical users within a training environment, with the goal of minimizing downtime and maximizing engagement with the learning platform. The solicitation is issued as a subcontract under the NAICS code 541512 for Information Technology Consulting Services, with a posted date of July 31, 2026, and a response deadline of August 18, 2026. The place of performance is specified as San Diego, and the contracting entity is San Diego County, California. While specific point of contact details are not provided, interested parties must submit proposals through the official online portal linked in the posting.
General Info
Place of Performance
San Diego, CA, USASet-Aside
Documents
This scope was carved out of 13325.
The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.
RFQ - ONLINE SOFTWARE LICENSE SUBSCRIPTION FOR SELF-DIRECTED CPR TRAINING
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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Same awarding agency
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