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User Support & Help Desk Services for Training Platform

Active

State & Local

Response Deadline08/18/2026, 01:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract requires provision of Tier 1 and Tier 2 technical and user support services for staff utilizing the CPR/ACLS learning system, encompassing resolution of login issues, platform navigation assistance, and day-to-day troubleshooting to ensure seamless access and usability. Support must be responsive, knowledgeable, and tailored to the needs of non-technical users within a training environment, with the goal of minimizing downtime and maximizing engagement with the learning platform. The solicitation is issued as a subcontract under the NAICS code 541512 for Information Technology Consulting Services, with a posted date of July 31, 2026, and a response deadline of August 18, 2026. The place of performance is specified as San Diego, and the contracting entity is San Diego County, California. While specific point of contact details are not provided, interested parties must submit proposals through the official online portal linked in the posting.

General Info

Tier 1 and Tier 2 support for CPR/ACLS system in San Diego, subcontract under IT consulting, proposals due August 18, 2026.

Agency

California → San Diego CountyView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

San Diego, CA, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

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Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJul 31

subcontract

Response DeadlineAug 18

Submission deadline

Response Deadline

08/18/2026, 01:00:00 AM UTCin 16 days

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Organization & Contact Information

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AgencyCalifornia → San Diego County

ContactsNo contacts available

OfficeN/A

Organization / Agency

California → San Diego County

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 1 and Tier 2 technical and user support for staff using the CPR/ACLS learning system, including login troubleshooting and platform navigation.

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