User Training & Change Management

This subcontract for User Training and Change Management supports prime contractors on Ontario Health projects by facilitating the transition from manual to digital processes. The scope of work includes the development of user manuals, Quick Start guides, and administrator modules, alongside the delivery of both virtual and in-person training sessions. All training materials must be provided in PDF or video formats, and the contractor is required to maintain detailed training completion logs. To qualify for this engagement, the service provider must hold a CTT+ certification. The project falls under NAICS code 611430 and is managed by the Government of Ontario for Ontario Health. Interested parties must submit their responses by the deadline of October 26, 2026.