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User Training & Documentation Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Virginia → TreasurerView Agency

NAICS

611430 - Professional and Management Development TrainingView NAICS

Place of Performance

VA, USA

Set-Aside

NONE

Documents

This scope was carved out of 27-1805-3608.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Automated Check Remittance Processing Solution

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Organization & Contact Information

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AgencyVirginia → Treasurer
ContactsNo contacts available
OfficeN/A
Organization / Agency
Virginia → Treasurer
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Office AddressN/A
ContactsNo contact information available

Full Description

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Performs training of City personnel on automated remittance systems for prime contractors on City of Newport News Treasurer's Office projects. Develops training manuals and user guides and conducts on-site or remote training sessions for Treasurer's Office staff. Utilizes technical documentation software. Delivers trained staff and completed user documentation manuals.

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NAICS: 518210
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Automated Check Remittance Processing Solution
Solicitation # 27-1805-3608
The City of Newport News Treasurer's Office is soliciting proposals under URFP No. 27-1805-3608 for an Automated Check Remittance Processing Solution to modernize its operational environment. The objective is to implement a technologically advanced system that addresses gaps in data processing, security compliance, and workflow efficiency, specifically by automating the processing of paper and electronic remittances. The selected solution must integrate with the iNovah cashiering platform and be capable of handling up to 5,000 transactions per day. Key technical requirements include imaging and scanning capabilities using barcode, QR, and OCR technology, as well as a centralized platform for aggregating payments from various sources and a robust archive retrieval system. The contract is envisioned as a five-year term, with an initial one-year period and options for one-year renewals. The City prefers a production go-live within 60 to 90 days of the purchase order issuance. Award will be made to a single responsible offeror based on the most advantageous proposal, considering both price and established evaluation criteria. Payment is structured around defined implementation milestones, including project design, configuration, installation, user acceptance testing, and final go-live. All solutions must adhere to the City's IT Architecture and Standards, and the contractor must comply with strict information security, confidentiality, and non-discrimination requirements. Proposals are due by October 12, 2026, and must be submitted via the OpenGov Procurement portal.
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

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1 day ago

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