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User Training and Ongoing Technical Support

Active

State & Local

Response Deadline11/07/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract, titled User Training and Ongoing Technical Support, is issued by the City of Fresno Transportation FAX Department. The agreement focuses on providing comprehensive training and continuous maintenance for prime contractors involved in city transit projects. The scope of work includes the development and delivery of training programs for transit administrators and operators, technical maintenance, and implementation support to ensure a smooth transition. To achieve these goals, the contractor will utilize training manuals, Learning Management Systems, and help desk ticketing systems. The primary deliverables are a fully trained workforce and a signed maintenance and support agreement. The solicitation was posted on October 7, 2026, with a response deadline of November 7, 2026, falling under NAICS code 611430.

General Info

City of Fresno subcontract for transit user training and ongoing technical support services.

Agency

California → Transportation "FAX" Department of City of Fresno

NAICS

611430 - Professional and Management Development Training

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 12700833.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Request For Information (RFI) for Transit Management Software

AI Contract Breakdown

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Timeline

PostedOct 7

subcontract

Response DeadlineNov 7

Submission deadline

Response Deadline

11/07/2026, 12:00:00 AM UTCin 6 days

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Organization & Contact Information

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AgencyCalifornia → Transportation "FAX" Department of City of Fresno

ContactsNo contacts available

OfficeN/A

Organization / AgencyCalifornia → Transportation "FAX" Department of City of Fresno

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides comprehensive training and ongoing maintenance for prime contractors on City of Fresno transit projects. Develops and delivers training programs for transit operators and administrators, provides technical maintenance, and offers implementation support during transition. Utilizes training manuals, Learning Management Systems (LMS), and help desk ticketing systems. Delivers a trained workforce and a signed maintenance/support agreement.

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