Request For Information (RFI) for Transit Management Software

The City of Fresno, through the Fresno Area Express (FAX), has issued a Request for Information (RFI) under solicitation number 12700833 to identify modern Transit Management Software solutions to replace its legacy systems. The primary objective is to gather market research on scalable and secure technologies to support real-time operations, including automated dispatching and vehicle tracking, as well as fixed-route and paratransit scheduling. The city is also seeking capabilities for fleet and asset management, safety incident reporting, and enhanced customer communications such as real-time arrival predictions integrated with digital signage and mobile apps. Qualified vendors are asked to provide detailed information regarding their functional capabilities, technical architecture, cybersecurity practices, and API availability. Solutions must support GTFS Static and GTFS-Realtime data standards and facilitate compliance reporting for the National Transit Database, California Highway Patrol, and Federal Transit Administration. While pricing is desired to help determine estimated costs and implementation timelines, it is not required. This RFI is strictly for planning purposes and does not constitute a Request for Proposal or a commitment to contract. Responses must be submitted electronically via Planet Bids by November 6, 2026.