Proprietary JOC Management Software Provider

This subcontract agreement establishes the provision and hosting of a proprietary Job Order Contracting software platform designed for prime contractors working on State of Utah Division of Purchasing projects. The cloud-based environment is engineered to streamline project tracking, subcontractor delegation, and invoicing processes to ensure efficient project management. The service provider guarantees a 99.9% uptime service level agreement to maintain operational continuity. Technical assistance is managed through a dedicated Help Desk, which commits to a two-hour acknowledgment window and a 24-hour resolution period for critical issues.