V--TAXI (LIVERY) SERVICES LARGE BUSINESS SET-ASIDE

Combined Synopsis/Solicitation for Commercial Services General Information Document Type: Combined Solicitation/Synopsis Solicitation Number: 36C247190388 Posted Date: April 10, 2019 Original Response Date: April 19 2019 at 1:00 P.M. Current Response Date: Product or Service Code: V226 Transportation Taxicab Set Aside : LARGE BUSINESS NAICS Code: 485310 Taxi Service Contracting Office Address WJB Dorn VA Medical Center 6439 Garners Ferry Road Columbia, SC 29209 Description: This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Items, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; QUOTATIONS are being requested, and a written solicitation document will not be issued. This solicitation is a request for quotations (RFQ). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 36C24719Q0388. The associated North American Industrial Classification System (NAICS) code for this procurement is 485310, with a small business size standard of $15 MILLION. The WJB Dorn VA Medical Center is seeking to purchase TAXI (LIVERY) TRANSPORTATION SERVICE under an IDIQ Service type contract required for the transportation of Veterans/Patients at the main facility as well as all the surrounding areas Community Based Outpatient Clinics as per the Statement of Work (SOW) below. This procurement is set-aside for Large Business as prior Solicitation Number 36C24719Q0322 posted on February 25, 2019 with the utilization of an SDVOSB/VOSB to Small Tier Evaluation resulted in negative responses. All interested companies shall provide Quotations for the following: STATEMENT OF WORK TAXI TRANSPORTATION SERVICE 1. GENERAL: This requirement is for a firmed fixed priced service IDIQ contract to provide twenty-four (24) hour/seven (7) days a week Taxi (Livery) Transportation Services for eligible Veterans/Patients associated with the WJB Dorn VA Medical Center located in Columbia South Carolina and it s surrounding Community Based Outpatient Clinics. 2. BACKGROUND: The WJB Dorn VA Medical Center is a 216-bed facility, encompassing acute medical, surgical, psychiatric, and long-term care. The hospital is located in Columbia, South Carolina and provides primary, secondary, and some tertiary care. Annually, the Medical Center serves approximately 56,116 patients. Satellite outpatient clinics are located in Anderson, Greenville, Florence, Orangeburg, Rock Hill, Sumter, and Spartanburg, South Carolina. 3. PERIOD OF PERFORMANCE: This procurement is for a Base Year with the possibility of four (4) one-year option periods to be determined upon award. Hours of operation shall be twenty-four (24) hour/seven (7) days a week to include all weekends and holidays. 4. PLACE OF PERFORMANCE: WJB Dorn VA Medical Center Anderson County Clinic 6439 Garners Ferry Road 3030 North Highway 81 Columbia, SC 29209 Anderson, SC 29261 Florence CBOC Greenville CBOC 1822 Sally Hill Farms Road 41 Park Creek Drive Florence, SC 29501 Greenville, SC 29605 Orangeburg County Clinic Spartanburg CBOC 1767 Village Park Drive 279 North Grove Medical Park Drive Orangeburg, SC 29118 Spartanburg, SC 29303 Sumter County Clinic Rock Hill Clinic 407 North Salem Avenue 2670 Mills Park Drive Sumter, SC 29150 Rock Hill, SC 29732 5. PERFORMANCE REQUIREMENTS: A Contracting Officer Representative (COR) and/or Alternate Contracting Officer Representative (ACOR) shall be assigned to this procurement and written notification shall be provided to the Contractor after award. Scheduling of work performance shall be arranged through the designated COR/ACOR assigned. The Contractor shall provide twenty-four (24) hour/seven (7) days a week Taxi (Livery) Transportation Services for eligible Veterans/Patients associated with the WJB Dorn VA Healthcare System and Community Based Outpatient Clinic s listed in accordance with all terms, conditions, provisions and schedule of this service. Contractor shall transport Veterans to or from any pickup point, to or from any floor, Ward, Nursing Home, Veteran s Home, Medical Center facility, appointment area or office as instructed. Any personal belongings transporting Veterans may have (e.g. walkers, suitcase, boxes, etc.) shall also be transported with the person. Contractor shall transport Veteran and their family member, attendant, escort, and/or caregiver. 5.1 Qualification Requirements Contractors shall have the necessary equipment, vehicles required, and personnel to furnish Transportation Services in the volume required for all Veterans, their family, and equipment items necessary for the Veterans utilization. Contractor shall meet all requirements of Federal, State and City codes regarding operations of Taxi type service requirements. Contractors shall submit with the following items, fully describing each requirement. These items shall be supplied to the designated COR upon renewal or if any changes occur. Location and Telephone number of establishment where calls shall be received and vehicles shall be available for Dispatch and Inspection. A copy of the current Annual Safety Inspections required by the State of South Carolina A copy of the current Annual Safety Inspections required by the State of South Carolina for each vehicle that shall be utilized for this service. A completed General Inspection Checklist of each vehicle that shall be utilized for this service; completed by a Certified Mechanic. Certificate of Insurance of each vehicle that shall be utilized for this service 5.2 Service Requirements Requests for services shall be made in writing, by telephone or electronically means by an authorized Social Work Staff and/or the COR. Service is to be door to door and shall be non-stop (no stops in between), unless authorized in advance by the authorized Social Work Staff and/or the COR. The Driver assigned shall be required to confirm the identity of the Veteran and the pick-up and/or drop-off locations with the authorized Social Work Staff and/or COR who placed the order for service. A listing of all personnel authorized to arrange Taxi travel shall be forwarded to the Contractor upon award by the designated COR. If the Contractor cannot meet the demand of the Government, the Government has the right to utilize outside Contractors to meet the necessary demand for services. 5.3 Response Time Requirements The Government requires transport arrival within fifteen (15) minutes of scheduled pick up and thirty (30) minutes for unscheduled calls for pick up. The Contractor shall ensure dispatching vehicles occurs within two (2) hours for all unplanned trips called into their office by the facility. The Contractor shall have the ability to conduct simultaneous dispatching when multiple transportation is required. Two or more Veterans departing at approximately the same time with delivery in opposing directions. Two or more Veterans departing at the Community Outpatient Clinics as well as at the WJB Dorn VAMC with delivery to different locations. The Contractor shall have a waiting period of fifteen (15) minutes after the scheduled time at the location set for pick up. When authorized by the designated Social Worker and/or COR after this period the Contractor may invoice for any additional waiting period after the fifteen (15) minutes has expired in increments of 15 minutes. The exact times for each service call shall be recorded on all Trip Tickets submitted for payment. Only authorized waiting periods shall be approved for payment. Unauthorized wait time shall not be reimbursed The Government shall be responsible for monitoring all arrival times as well as complete trip times for each authorized service provided. 5.4 Canceled calls and Non Pick-Up Requirements Contractor shall be notified of cancellations within one (1) hour prior to the scheduled appointed pick up. Name of person notified and date/time of notification shall be documented on all Trip Tickets. Any calls dispatched which has resulted in arrival at its destination and then is canceled shall be invoiced to the Government as a one-way trip. 5.5 Number of Patient Requirements One (1) to three (3) individuals, including the Veteran, may be transported during on (1) trip, unless otherwise specifically authorized by the assigned Social Worker and/or COR. When, pursuant to the Government s Authorization, if more than one (1) patient is transported at the same time on a trip, reimbursement shall be made only at the single patient rates. Regardless of the number of patients being transported at the same time on a single trip within a twenty-five (25) mile radius of the designated destination. The Contractor shall be reimbursed for the mileage rate for only one (1) trip to the farthest distance traveled with any one (1) patient on the individual trip occurrence. 5.6 Passenger Transportation Requirement If a Veteran being transported declines to properly wear a seatbelt, he/she shall not be transported and the authorized Social Worker and/or delegated COR shall be notified immediately. The Contractor shall confirm all Veterans in wheelchairs and/or traveling with Oxygen Tanks (O2) are accommodated and are loaded ensuring all safety systems are working properly at all times. Should the driver encounter any problems with transportation of a Veteran, the driver shall contact the authorized Social Worker and/or delegated COR immediately. The authorized Social Worker and/or delegated COR shall be notified immediately of any unusual events, including, but not limited to: Accidents Safety problems Other such incidents that may occur If requested, a written report of the incident shall be delivered to the authorized Social Worker and/or delegated COR recording full event. The Contractor may not transport non-VA beneficiaries or private-pay customers with any Government beneficiaries. Any additional equipment such as i.e. Oxygen Tanks shall be secured prior to departure. 5.7 Contractor Vehicle Requirements The Contractor shall have available a minimum of ten (10) transportation vehicles at all times for the utilization of the Government for this service requirement. The Government reserves the right, upon a twenty-four (24) hour notification, to thoroughly inspect the Contractors Transportation Vehicles utilized for this service, the establishment where all records are maintained and if different the facility where the Vehicles are being stored/dispatched from. A list of all vehicles utilized for the Government s Transportation shall be provided to the COR upon request and shall have the minimum information: Make of Vehicle Model of Vehicle Manufacturer Year of Vehicle Number of doors Contractor shall ensure all vehicles used in transporting are clean, non-smoking, and have in working operational condition, not limited to the following: Air Conditioner Heater Passenger Seat Belts All vehicles and equipment utilized by the Contractor shall comply with the applicable section(s) of the State of South Carolina s Public Transportation Regulations. 5.8 Contractor Licensing and Permits Requirements It is the responsibility of the Contractor to have all of the required licensing and permits necessary to perform the required transportation service. The Contractor shall be required to provide copies of current permits and licensure upon request. All employees who perform this service shall have appropriate credentials and/or licensure for the State of South Carolina under applicable State Law and/or Regulation. Current and Valid South Carolina Driver s License Proof of Insurance shall be maintained and copies provided to the COR. Uniform Motor Carrier Bodily Injury Property Damage Liability Certificate of Insurance Proof of Certificate of Public Convenience and Necessity shall be maintained and copies provided to the COR. All State required Driver Safety Training shall be provided to the designated COR, including all updated Training to maintain current records at all times. 5.9 Contractor Personnel Requirements An authorized Social Worker and/or COR may, in the best interests of the Veteran allow a relative, caregiver or attendant to accompany the Veteran at no expense to the Government. All drivers are required to honor Veteran s and passenger s right to privacy and information security. Contractor shall maintain and make available for inspection all records of each employee as to the character and physical capabilities of performing the duties required of a Taxi Driver. Upon request records shall be provided within twenty-four (24) hours. No employee shall be allowed to perform driver duties until all training and background checks have been completed by the Contractor. Drivers shall be courteous, considerate and mindful of language to include tone of voice when interacting with passengers. 5.10 Contractor Trip Documentation Requirement The Contractor shall document each transport with an appropriate document that specifies but not limited to the following: Date Veteran Name Time of pick up Destination Time of drop off Mileage Any notes regarding issues particular to the specific transport. The Contractor shall provide trip sheets on a daily basis and include them with the monthly invoice submitted. The forms shall serve as documentation of the authorized transport and shall be a source document for reconciliation of the Contractor s requests for payment. The Contractor agrees to abide by any changes in managing the routing that the authorized Social Worker and/or delegated COR may designate. PARENT IDIQ Line Item Description Unit Price Total Price 0001 BASE YEAR TAXI (LIVERY) TRANSPORTATION SERVICE YR 1001 OPTION YEAR 1 TAXI (LIVERY) TRANSPORTATION SERVICE YR 2001 OPTION YEAR 2 TAXI (LIVERY) TRANSPORTATION SERVICE YR 3001 OPTION YEAR 3 TAXI (LIVERY) TRANSPORTATION SERVICE YR 4001 OPTION YEAR 4 TAXI (LIVERY) TRANSPORTATION SERVICE YR ESTIMATED PRICING WORKSHEET FOR EACH YEAR UTILIZED ITEM DESCRIPTION OF EACH TRIP REQUIREMENT UNITS ESTIMATED QUANTITY UNIT PRICE 0001 METER START / INITIAL FARE RATE EACH 200 - 0002 MILEAGE CHARGES EACH 14960 - 0003 WAITING PERIODS (INCREMENTS OF 15 MINUTES) EACH 200 ITEM DESCRIPTION OF EACH TRIP REQUIREMENT UNITS ESTIMATED QUANTITY UNIT PRICE 1001 INITIAL (HIRING) PSYCHOLOGY TESTING EACH 200 - 1002 ANNUAL (ANNIVERSARY) PSYCHOLOGY TESTING EACH 14960 - 1003 WAITING PERIODS (INCREMENTS OF 15 MINUTES) EACH 200 ITEM DESCRIPTION OF EACH TRIP REQUIREMENT UNITS ESTIMATED QUANTITY UNIT PRICE 2001 INITIAL (HIRING) PSYCHOLOGY TESTING EACH 200 - 2002 ANNUAL (ANNIVERSARY) PSYCHOLOGY TESTING EACH 14960 - 2003 WAITING PERIODS (INCREMENTS OF 15 MINUTES) EACH 200 ITEM DESCRIPTION OF EACH TRIP REQUIREMENT UNITS ESTIMATED QUANTITY UNIT PRICE 3001 INITIAL (HIRING) PSYCHOLOGY TESTING EACH 200 - 3002 ANNUAL (ANNIVERSARY) PSYCHOLOGY TESTING EACH 14960 - 3003 WAITING PERIODS (INCREMENTS OF 15 MINUTES) EACH 200 ITEM DESCRIPTION OF EACH TRIP REQUIREMENT UNITS ESTIMATED QUANTITY UNIT PRICE 4001 INITIAL (HIRING) PSYCHOLOGY TESTING EACH 200 - 4002 ANNUAL (ANNIVERSARY) PSYCHOLOGY TESTING EACH 14960 - 4003 WAITING PERIODS (INCREMENTS OF 15 MINUTES) EACH 200 Award shall be made to the offeror whose quotation offers the best price to the Government. The government will evaluate information based on the following evaluation criteria: (1) price, (2) technical capability factor "in relationship of this requirement , and (3) past performance. - Basis of Award I. BASIS FOR AWARD Award will be made to the lowest priced, technically acceptable responsible offeror, whose offer conforms to all stated terms, conditions, representations, certifications, and any other information required by this solicitation. Offers will be ranked by price first then evaluated for technically acceptable. If, the low-priced offer is found to be technically acceptable the evaluation process stops, no other offer will be evaluated. If necessary this process will be performed until there is a low priced technically acceptable offer. If no offer is technically acceptable the government will make a determination to re-solicit. Technical tradeoff will not be made and no additional credit will be given for exceeding the minimum requirements. In the event an offeror s proposal is determined to be unacceptable in any of these factors, the entire proposal will be considered unacceptable and the offeror will be ineligible for award. If the contracting officer determines that a small business past performance is not acceptable, the matter shall be referred to the Small Business Administration for a Certificate of Competency determination, in accordance with the procedures contained in Subpart 19.6 and 15 U.S.C. 637(b)(7)). **ALL factors must be rated ACCEPTABLE to be considered for award. II. EVALUATION METHODOLOGY The award decision will be based on the following: Registered in www.sam.gov to receive Government contracts. Price All line items in the Price Schedule must include a price. The total evaluated price will consist of the offeror s total proposed price. The Government may determine that an offer is unacceptable if the prices are significantly unbalanced. Cost Analysis s may be performed by the Contracting Officer. Technical Technical Capabilities Statement referencing details in relationship to this requirement. Past Performance Must provide a minimum of two (2) past performance experiences related to purchase in this requirement. The past performance experience must include the client s POC with email and phone number. The past performance must be within the last three (3) years. Offers will be evaluated against the SOW and the stated evaluation criteria. Each factor will be scored as Acceptable or Unacceptable as defined below. All offers are evaluated using the same standards: "Lowest Price, Technically Acceptable" Acceptable ALL of the minimum acceptable criteria are clearly met by the offeror. The offeror meets the minimum performance and technical capability requirements as defined in the solicitation. Unacceptable Not all of the minimum acceptable criteria were met by the offeror. An unacceptable offer contains one or more deficiencies that does not meet the performance and technical capability requirements defined in the solicitation. III. RATING TABLE The following table will be used for each bid offer received in order to score each factor as to whether it is determined to be Acceptable or Unacceptable. REQUIREMENT: _______________________________________ SOLICITATION: _______________________________________ OFFEROR: _______________________________________ LPTA PRICE: _______________________________________ Non- Cost/Price Factors Technically Acceptable/Unacceptable REGISTERED IN SAMS TECHNICAL CAPABILITY REFERENCING THIS REQUIREMENT PAST PERFORMANCE (2) WITHIN THE LAST 3 YEAR The full text of FAR provisions or clauses may be accessed electronically at http://acquisition.gov/comp/far/index.html. The following solicitation provisions apply to this acquisition: FAR 52.212-1, Instructions to Offerors Commercial Items [JAN 2017] FAR 52.212-2, Evaluation Commercial Items [OCT 2014] FAR 52.212-3, Offerors Representations and Certifications Commercial Items [NOV 2017] Offerors must complete annual representations and certifications on-line at http://orca.bpn.gov in accordance with FAR 52.212-3, Offerors Representations and Certifications Commercial Items. If paragraph (j) of the provision is applicable, a written submission is required. The following contract clauses apply to this acquisition: FAR 52.212-4, Contract Terms and Conditions Commercial Items [JAN 2017] Applies to this acquisition and a statement regarding any addenda are applicable to the acquisition. FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders [NOV 2017] Applies to this acquisition and a statement regarding any addenda are applicable to the acquisition. The following subparagraphs of FAR 52.212-5 are applicable: 52.204-10 Reporting Executive Compensation and First-Tier Subcontract Awards [OCT 2016] 52.209-6 Protecting the Governments Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment [OCT 2015] 52.219-4 Notice of Price Evaluation Preference for HUBZone Small Business Concerns [OCT 2014] 52.219-14 Limitations on Subcontracting [JAN 2017] 52.219-28 Post Award Small Business Program Representation [JUL 2013] 52.222-3 Convict Labor [JUN 2003] 52.222-19 Child Labor [OCT 2016] 52.222-21 Prohibition of Segregated Facilities [APR 2015] 52.222-26 Equal Opportunity [SEP 2016] 52.222-35 Equal Opportunity for Veterans [OCT 2015] 52.222-36 Equal Opportunity for Workers with Disabilities [JUL 2014] 52.222-37 Employment Reports on Veterans [FEB 2016] 52.222-41 Service Contract Labor Standards [MAY 2014] 52.222-43 Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts) [MAY 214] 52.222-50 Combating Trafficking in Persons [MAR 2015] 52.222-55 Minimum Wages Under Executive Order 13658 [DEC 2015] 52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving [AUG 2011] 52.225-13 Restrictions on Certain Foreign Purchases [JUN 2008] 52.232-33 Payment by Electronic Funds Transfer System for Award Management [JUL 2013] Additional Clauses Required: 52.215-22 Limitations on Pass-Through Charges Identification of Subcontract Efforts [OCT 2009] 52.215-23 Limitations on Pass-Through Charges [OCT 2009] 52.217-5 Evaluation of Options [JUL 1990] 52.217-8 Option to Extend Services [NOV 1999] 52.217-9 Option to Extend the Term of the Contract [MAR 2000] 52.237-1 Site Visit [APR 1984] 52.237-2 Protection of Government Buildings, Equipment, and Vegetation [APR 1984] 52.237-3 Continuity of Services [JAN 1991] 52.246-20 Warranty of Services [MAY 2001] 852-237-70 Contractor Responsibilities [APR 1984] 852.270-1 Representative of Contracting Officers [JAN 2008] 852.273-74 Award Without Exchanges [JAN 2003] All bid offerors shall submit the following: One Copy of the Bid Offer for All Items Listed Technical Capabilities Statement in Reference to the Requirement Past Performance This is an open-market combined synopsis/solicitation for services as defined herein. - The government intends to award a Firm-Fixed Priced Service Contract as a result of this combined synopsis/solicitation that will include the terms and conditions set forth herein. To facilitate the award process, all bid offers must include a statement regarding the terms and conditions herein as follows: "The terms and conditions in the solicitation are acceptable to be included in the award document without modification, deletion, or addition." OR "The terms and conditions in the solicitation are acceptable to be included in the award document with the exception, deletion, or addition of the following:" Bid Offers shall list exception(s) and rationale for the exception(s). Submission shall be received not later than 1:00 P.M. APRIL 19, 2019. Late submissions shall be treated in accordance with the solicitation provision at FAR 52.212-1(f). All bid offers shall be emailed to the Contracting Specialist listed below no later than the date and time listed. Any questions or concerns regarding this solicitation including bid offer should be forwarded in writing via e-mail to the Contracting Specialist, contact@example.gov. No phone call shall be accepted.