Medicaid Application Assistance Services - Charleston SC

The Department of Veterans Affairs is soliciting a firm-fixed-price contract for Medicaid Application Assistance Services to support the Ralph H. Johnson VA Medical Center in Charleston, South Carolina, and seven associated community outpatient clinics in Trident, Goose Creek, Myrtle Beach, Beaufort, Hinesville, Savannah, and Conway. The contractor will be responsible for completing Medicaid applications, assisting with long-term care placement, and providing proactive case management through coordination with Medicaid offices, VA staff, patients, and caregivers. This is a non-personnel services contract with a performance schedule consisting of a base period and four one-year option periods. This opportunity is set aside for 8(a) Small Businesses under NAICS code 524298. Award will be based on a comparative evaluation of technical capability, past performance, socioeconomic status, and price, with all factors weighted equally. The contractor must maintain a quality control program monitored via a Quality Assurance Surveillance Plan, focusing on application turnaround time, discharge planning timeliness, and patient satisfaction. Special requirements include significant insurance coverage, including 50 million dollars in general liability, and strict prohibitions against using telecommunications equipment from specific foreign entities. Invoices must be submitted electronically for payment via Electronic Funds Transfer.