V225--Non-Emergent Ground Ambulance CON120 Southern Arizona VA Health Care System

Contract 36C26226D0047 is an Indefinite-Delivery, Indefinite-Quantity award granted to American Medical Response of Cochise County LLC on February 18, 2026, for a total value of $3,583,895.50. The contract provides non-emergent ground ambulance services for the Southern Arizona VA Health Care System, including Basic Life Support, Advanced Life Support, and Critical Care Transport. The primary place of performance is in Tucson, Arizona, with additional services extended to various Community Based Outpatient Clinics including Yuma, Casa Grande, Northwest Tucson, Green Valley, Southeast Tucson, Safford, and Sierra Vista, as well as other facilities within Veterans Integrated Service Network 22. The period of performance begins February 1, 2026, and runs through September 30, 2026, with four optional one-year extensions available through September 30, 2030. The contractor must adhere to strict performance standards, including a requirement that at least 97 percent of pickups occur within 15 minutes of the scheduled time. Compliance is monitored via a Quality Assurance Surveillance Plan, requiring 100 percent adherence to personnel training, sanitation protocols, and state certification requirements, including a Certificate of Necessity from the Arizona Department of Health Services. All personnel must undergo background investigations and meet specific licensing and experience standards. Administrative requirements mandate that all invoices be submitted electronically through the Tungsten Network. The contract is governed by commercial product and service terms, with specific provisions for worker's compensation, public liability insurance, and adherence to the Service Contract Act.