V225--Non-Emergent Ground Ambulance CON54 Southern Arizona VA Health Care System

Contract 36C26226D0046, awarded to Southwest Ambulance of Tucson Inc. for $5,944,774.49, provides 24/7 non-emergent ground ambulance transportation services for the Southern Arizona VA Health Care System. The scope of work includes Basic Life Support, Advanced Life Support, Specialty Care Transport, and Critical Care Transport for the main facility in Tucson, Arizona, and various Community-Based Outpatient Clinics. The contract is an indefinite-quantity agreement with a base period from February 1, 2026, through September 30, 2026, and four optional extension periods that extend the total performance period through September 30, 2030. The contractor is required to maintain the capability for up to four concurrent transports and must adhere to strict quality standards, including a 97 percent on-time pickup rate and a 97 percent compliance rate for incident reporting. Personnel must meet rigorous qualifications, including valid state licenses, EMT or CCTP certifications, and successful completion of background checks and fingerprinting. Administrative requirements include mandatory electronic invoicing via the Tungsten Network and compliance with HIPAA and VA privacy directives. The government maintains final inspection and acceptance authority based on a Quality Assurance Surveillance Plan.