V225--Non-Emergent Ground Ambulance CON65 Southern Arizona VA Healthcare System

Contract 36C26226D0045, awarded to Rural/Metro Corporation on February 18, 2026, provides non-emergent ground ambulance services for the Southern Arizona VA Healthcare System. The contract was awarded for $6,525,746.33, with an overall potential value of approximately $22.5 million. The base period runs from February 1, 2026, through September 30, 2026, with four subsequent one-year option periods extending the performance through September 30, 2030. Services are performed in Tucson, Arizona, and across various Community-Based Outpatient Clinics including Yuma, Casa Grande, Green Valley, Safford, and Sierra Vista. The scope of work requires 24/7 availability for Basic Life Support, Advanced Life Support, and Critical Care Transport, with a mandate to handle at least two concurrent requests. The contractor must provide all vehicles, qualified personnel, and medical supplies while adhering to strict performance standards, including a 97 percent on-time pick-up rate and 97 percent timely incident reporting. Personnel must meet rigorous certification requirements, including HHS-approved training for EMTs and mandatory National Agency Checks with Written Inquiries for security clearance. Administrative compliance includes the use of the VetRide Vendor Portal for trip management and the Tungsten Network for electronic invoicing.