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V225--Special Mode Wheelchair and Stretcher Transport

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36C24826Q0957Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Department of Veterans Affairs, through Network Contracting Office 8, is conducting market research to identify qualified contractors capable of providing non-emergency special mode transportation services for eligible veterans across multiple Florida counties including Pinellas, Bradenton, Naples, Port Charlotte, Sarasota, Sebring, and Cape Coral. This Request for Information is not a solicitation and will not lead to immediate contract award; its purpose is solely to evaluate market interest and capability to inform future acquisition strategy, including potential set-asides for small businesses,Service-Disabled Veteran-Owned Small Businesses, and other socioeconomic categories. Respondents must provide comprehensive details on their company structure, socioeconomic certifications, fleet composition, driver qualifications, operational readiness timelines, and past performance in medical or special needs transportation, with emphasis on wheelchair-accessible vans, stretcher-equipped vehicles, and ambulatory transport services. Interested parties must demonstrate current or planned licensure in Florida, operational capacity within the specified service areas, and the ability to meet VA-specific compliance requirements including data security for protected health information, insurance coverage limits, and quality control protocols. Companies must disclose affiliations with other respondents or the incumbent contractor and detail any capability gaps along with plans to address them through subcontractors, hiring, or fleet acquisition. Responses must include verified experience from the past five years with client names, contract values, trip volumes by service type, no-show rates, and contact information for past contracting officers. All submissions must be submitted electronically to david.hess2@va.gov by July 16, 2026, no later than 4:00 p.m. EST, and are limited to ten pages excluding supporting documentation, with no reimbursement provided for preparation costs. The government retains full discretion to proceed with or abandon any future procurement based on the information gathered.

General Info

VA seeks qualified contractors for non-emergency veteran transport in Florida counties, focusing on wheelchair-accessible vehicles and small business set-asides.

Agency

Department Of Veterans Affairs → 248-NETWORK Contract Office 8 (36C248)View Agency

NAICS

485991 - Special Needs TransportationView NAICS

Place of Performance

CWBYVAMC, Bay Pines, FL, 33744, USA

Set-Aside

NONE

Documents

(1)

36C24826Q0957.docx

DOCX

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Timeline

PhaseSources Sought
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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 248-NETWORK Contract Office 8 (36C248)
Contacts1 person available
OfficeTAMPA, FL, 33637, USA
Organization / Agency
Department Of Veterans Affairs → 248-NETWORK Contract Office 8 (36C248)
View Agency Profile
Office AddressTAMPA, FL, 33637, USA
Contacts
David Wesley HessContracting Officer

Full Description

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REQUEST FOR INFORMATION (RFI) / SOURCES SOUGHT NOTICE Title: Special Needs Transportation Services for C.W. Bill Young VAMC (CWBYVAMC) Facilities RFI #: 36C248-26-Q0957 NAICS Code: 485991 Special Needs Transportation Response Due Date/Time: 07/16/2026, 16:00 am/est Submit To: David Wesley Hess, Contracting Officer david.hess2@va.gov
PURPOSE This is a Sources Sought Notice / Request for Information issued for market research purposes only in accordance with FAR Part 10. This is not a solicitation for proposals, and no contract will be awarded from this notice. The Department of Veterans Affairs, Network Contracting Office 8, is seeking to identify qualified, capable, and interested contractors including larger & small businesses, Service-Disabled Veteran-Owned Small Businesses (SDVOSB), Veteran-Owned Small Businesses (VOSB), Woman-Owned Small Businesses (WOSB), and other socioeconomic categories able to provide non-emergency Special Mode Transportation (SMT) services to eligible VA beneficiaries in the Pinellas, Bradenton, Naples, Port Charlotte, Sarasota, Sebring and Cape Coral service areas.
Responses to this notice will be used to determine the appropriate acquisition strategy, including whether a set-aside is appropriate under FAR Part 19. Respondents are encouraged to answer all sections completely and specifically. Generalized capability statements without supporting detail will not be sufficient to establish capability for purposes of this market research.
PART A COMPANY INFORMATION Legal business name and any DBA(s) Business address(es) headquarters and any relevant regional/local offices UEI and CAGE code Point of contact: name, title, phone, email Socioeconomic status (select all that apply and provide certifying body/registration number where applicable): [ ] SDVOSB [ ] VOSB [ ] WOSB / EDWOSB [ ] 8(a) [ ] HUBZone [ ] Small Disadvantaged Business [ ] Small Business (no additional certification) [ ] Other (specify) Is your firm currently licensed to operate a passenger/medical transportation business in the State of Florida? If not, describe your plan and timeline to obtain licensure. Estimated timeline from contract award to full operational readiness. Corporate affiliations disclosure: Is your firm affiliated through common ownership, a Mentor-Protégé Agreement, joint venture, or teaming arrangement with any other likely respondent to this notice, or with the incumbent contractor for this requirement? If yes, identify the affiliated entity/entities and describe the nature of the relationship.
PART B RELEVANT EXPERIENCE (PAST PERFORMANCE) For each relevant transportation contract your firm has held or currently holds within the last five (5) years, provide the following in table format. Add rows as needed. Field Response Client/Agency name
Contract number
Type of client (VA / other federal / state or local government / Medicaid MCO / commercial / private)
Period of performance (start end, or "ongoing")
Total contract value
Contracting Officer name, phone, email
COR name, phone, email (if applicable)
Geographic service area(s) covered
Annual trip volume Wheelchair/Ambulatory
Annual trip volume Stretcher/Gurney
Annual trip volume Other (specify mode)
No-show / cancellation rate, if tracked
If your firm has no directly comparable transportation past performance, describe any adjacent experience (e.g., logistics, dispatch operations, healthcare services) and your plan to acquire the missing capability (see Part E).
PART C FLEET CAPABILITY Total number of vehicles currently available for this contract, broken out by type: Wheelchair-accessible vans (WAV) Stretcher/gurney-equipped vehicles Ambulatory/sedan vehicles Other (specify) For each vehicle category, specify: Owned, leased, or subcontracted Average vehicle age and mileage Whether currently in active passenger service (vs. planned/pending acquisition) If additional vehicles would be required to perform this contract, describe your acquisition plan and timeline (purchase, lease, financing arrangement, etc.). Vehicle maintenance and inspection program (frequency, documentation practices). Vehicle contingency plan in the event of breakdown or insufficient fleet capacity.

PART D STAFFING / DRIVER CAPABILITY Current number of drivers employed or under contract, and employment classification (W-2 employee vs. 1099/subcontracted). Driver qualifications currently held by your workforce (licensing, background check status, First Aid/CPR certification, ADA/passenger assistance training, HIPAA training). Current driver headcount vs. estimated headcount needed to fully staff this contract identify the gap, if any. Typical timeline to onboard a new driver (application through cleared for service), including background check and training. Surge/on-call staffing plan for short-notice absences or demand spikes. Dispatch operations: hours of coverage, staffing model (in-house vs. outsourced call center), and technology platform used (including any experience integrating with or using VA VetRide).
PART E CAPABILITY GAP / TRANSITION PLAN (if applicable) If your firm does not currently perform passenger or medical transportation services, or does not currently operate at a scale comparable to this requirement, describe: How you intend to acquire the missing capability (e.g., named and qualified subcontractor, planned acquisition/merger, new business line build-out). If subcontracting, identify the subcontractor(s) by name and provide their fleet size, driver pool, and relevant past performance. Estimated timeline from contract award to full operational readiness. Any interim/bridge capacity available during ramp-up.
PART F QUALITY, COMPLIANCE, AND RISK MANAGEMENT Describe your Quality Control Program (QCP), including performance monitoring, incident reporting, and corrective action procedures. Describe your no-show/cancellation tracking and reporting process, if any. Insurance coverage currently carried (specify coverage type and limits): commercial auto liability, general liability, workers' compensation. Data security and PII/PHI handling practices relevant to transporting VA beneficiary information. Any relevant accreditations (e.g., Joint Commission) or compliance frameworks currently maintained.
PART G GEOGRAPHIC CAPABILITY States/counties where your firm currently operates. Current physical presence (office, dispatch, vehicle staging) in or near West Central Florida, if any. Estimated response time capability for scheduled and unscheduled/same-day trips within the Pinellas, Bradenton, Naples, Port Charlotte, Sarasota, Sebring and Cape Coral service areas.


SUBMISSION INSTRUCTIONS Interested parties should submit responses electronically to david.hess2@va.gov no later than 16:00 am/est on 07/16/2026. Responses should be limited to [10] pages, excluding attachments. Respondents may attach supporting documentation (e.g., current contract award notices, etc; however, (insurance certificates or vehicle registration documentation are NOT requested at this time) to substantiate claims made in this response.
This notice does not obligate the Government to issue a solicitation or award a contract. The Government will not reimburse respondents for any costs associated with responding to this notice.

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