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Volunteer Driver Network Management

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Place of Performance

MI, USA

Set-Aside

NONE

Documents

This scope was carved out of 260000002254.

The full solicitation package (20 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP-491-260000002254-2 | NEMT Broker for Medicaid FFS Beneficiaries

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Organization & Contact Information

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AgencyMichigan → Lansing
ContactsNo contacts available
OfficeN/A
Organization / AgencyMichigan → Lansing
Office AddressN/A
ContactsNo contact information available

Full Description

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Recruits and manages a network of volunteer drivers for prime contractors on Michigan Department of Health and Human Services (MDHHS) projects. Performs recruitment, scheduling, and mileage reimbursement processing using volunteer tracking software. Requires OIG/HHS exclusion list verification and felony background checks. Delivers a managed network of screened volunteer drivers.

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POSTED

1 day ago

DEADLINE

in about 19 hours
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More opportunities from Michigan → Lansing

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NAICS: 561422
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RFP-491-260000002254-2 | NEMT Broker for Medicaid FFS Beneficiaries
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The State of Michigan Department of Health and Human Services is seeking a Non-Emergency Medical Transportation (NEMT) broker to manage and authorize transportation services for Medicaid Fee-for-Service beneficiaries. The selected contractor will be responsible for fielding beneficiary calls, verifying eligibility, and scheduling the most cost-effective transportation mode that meets the medical and functional needs of the members. The contract is divided into two geographic regions, with a requirement to be fully operational in Wayne, Oakland, and Macomb Counties by August 1, 2027, and statewide by October 1, 2027. The initial term runs from August 1, 2027, through July 31, 2030, with the possibility of five one-year renewals. The contractor must establish a robust provider network and adhere to strict performance standards, including a 90 percent monthly on-time performance rate for pick-ups and appointment arrivals, and a 98 percent acceptance rate for encounter data loaded into CHAMPS. Compliance requirements are extensive, encompassing HIPAA privacy and security standards, ADA accessibility for all applications, and rigorous vehicle safety inspections conducted at least twice yearly. Bidders are evaluated on a 500-point technical scale, requiring a minimum of 400 points to be considered for award. Pricing is based on a monthly capitated Per-Member Per-Month (PMPM) rate, and the contract includes non-negotiable federal provisions for purchases funded in whole or in part by federal grants.
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