Warranty and Post-Installation Support Services

The contract calls for the provision of extended warranty, remote diagnostics, and on-call technical support services for the TrackMan 4 system throughout the performance period. These services are intended to ensure continuous operational reliability, timely issue resolution, and minimal downtime for users, with a focus on proactive maintenance and expert remote assistance. The scope includes all necessary troubleshooting, software updates, performance monitoring, and on-demand technical guidance to support the system’s critical functionality in its operational environment. This subcontract is issued by Florida Gulf Coast University under NAICS code 811212 and is open for response until August 10, 2026, with the solicitation posted on August 6, 2026. While specific performance locations and point of contact details are not provided, the services are expected to be delivered in alignment with the university’s operational needs, with no set-aside designation specified. All work must be performed by a qualified subcontractor capable of delivering consistent, high-level technical support and warranty coverage for the TrackMan 4 system.