Website and Mobile App Accessibility Development

The contract seeks a vendor to design, develop, and maintain digital platforms including websites and mobile applications for public transit services, with strict adherence to ADA compliance and WCAG 2.1 AA accessibility standards, while also ensuring cognitive accessibility for all users. The scope encompasses end-to-end development and ongoing maintenance to ensure continuous accessibility across all platforms, supporting a diverse user base that includes individuals with disabilities and non-English speakers through multilingual functionality. The work must be performed under a subcontract arrangement, aligned with NAICS code 541511 for custom computer programming services, and is being issued by the City of Raleigh in North Carolina. All deliverables must meet rigorous accessibility benchmarks to guarantee equitable access to transit information and services for every member of the public. The solicitation was posted on May 13, 2026, with a response deadline of June 11, 2026, providing potential vendors with approximately four weeks to prepare and submit proposals. While no specific set-aside designation or point of contact details are provided, the place of performance is implied to be within North Carolina, tied to the City of Raleigh’s public transit infrastructure. Interested parties are directed to the official state procurement portal for full solicitation details, where additional requirements, technical specifications, or evaluation criteria may be available. The contract emphasizes not only technical proficiency in accessibility standards but also a deep commitment to inclusive design and user-centered development for public transit users across language and ability barriers.