Website Design, Mobile Application Development, and Maintenance Servies

The contract issued by Hanover County, Virginia, seeks comprehensive design, development, and ongoing maintenance of a custom tourism-focused website and mobile application. The scope includes creating a responsive, approximately 20-page website with custom UI/UX, CMS integration, SEO, ADA compliance, and features such as event calendars, interactive maps, social media, and analytics. The mobile app must be secure, compatible with iOS and Android, and include functionalities like trip planning, push notifications, and content synchronization with the website. The contractor is responsible for all phases from initial build through continuous support, including monthly updates, security patches, backups, and technical support, with a final project completion deadline of May 15, 2026. The contract emphasizes the appointment of a dedicated project manager as the primary contact, ensuring seamless communication and support. The contractual framework incorporates numerous Virginia and local statutes, with general terms covering legal governance, anti-discrimination policies, ethics, debarment, confidentiality, and termination rights. It mandates compliance with the Virginia Public Procurement Act, requires annual security audits, and stipulates insurance coverage, force majeure provisions, and flow-down clauses for subcontractors. Payment terms specify net 30 days post-invoice, with detailed procedures for invoicing, including milestone payments for data conversion and project phases. The contract is awarded based on the lowest responsive and responsible bid, with price as the primary evaluation factor, and emphasizes responsiveness and responsibility assessments. Deliverables are digital, with inspection and acceptance occurring at Hanover County’s location after successful testing and approval, including an approved Acceptance Test Plan. The contractor must provide all necessary manuals, training materials, warranties, and adhere to ADA standards and security regulations throughout the project lifecycle.