Website Redesign

The State of Hawaii Department of Taxation is soliciting proposals for Out-of-State Lien Enforcement Services to collect past due taxes and related obligations from delinquent out-of-state taxpayers on a contingency fee basis. The selected contractor will be responsible for asset tracing using national databases and implementing a secure computer system for the exchange of account and payment information. This system must integrate seamlessly with existing Department of Taxation collection management and data processing systems. The contract is governed by Hawaii Revised Statutes Chapter 103D and section 231-13, and it incorporates the AG-008 General Conditions. Proposals are due by August 14, 2026, via the HlePRO system, with a target contract start date of October 1, 2026. Evaluation is based on the offeror's experience and capability, specifically requiring at least seven years of experience in delinquent account collections and out-of-state lien enforcement, as well as the quality of their tax collection procedures. Award will be granted to the responsible offeror deemed most advantageous to the State. Key requirements include strict adherence to the Fair Debt Practices Collection Act and state and federal privacy laws, the provision of three years of audited financial statements, and the successful completion of a comprehensive testing program within three months of contract execution.