WIC MIS Maintenance and OperationsBid Documents

The solicitation issued by the Indiana Department of Health seeks a qualified respondent to provide maintenance, operations, and enhancement services for the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Management Information System (MIS). The goal is to secure a high-quality, reliable MIS that effectively supports Indiana’s WIC program, its participants, vendors, and administrators. The contract covers ongoing management and necessary improvements to ensure the system functions efficiently and meets program needs. The solicitation, categorized under NAICS code 541512, was posted in December 2025 with a response deadline in March 2026. The place of performance is Indianapolis, Indiana, and the Department has provided a primary contact for inquiries. Respondents are required to complete various attachments and forms to demonstrate compliance and capability, including economic impact assessments emphasizing the project's benefits to Indiana and documenting full-time equivalent employees working on the contract. Vendors with cloud-based solutions must submit detailed security and compliance information via a confidential Cloud Questionnaire. The procurement process incorporates rigorous vendor evaluation, including reference checks and comprehensive submission requirements such as pricing, contract terms, attestations, and documentation regarding subcontractors and minority or women-owned business participation. The contract framework is structured around a professional services agreement template detailing duties, payment conditions, auditing, compliance, and contractual changes, ensuring adherence to state laws, ethics codes, and operational standards throughout the contract lifecycle.