Workflow Automation Platform Implementation

The contract seeks implementation of a rule-based workflow automation platform designed to streamline tax case management through automated routing, approvals, escalations, and comprehensive audit trails. The solution must integrate seamlessly with existing Intelligent Document Processing and case management systems to ensure end-to-end efficiency and compliance across tax-related workflows. The platform will handle the full lifecycle of tax cases, automating manual processes while maintaining traceability and accountability for regulatory and internal audit purposes. This is a subcontract under NAICS code 541512, issued by the Florida Department of Revenue, with a response deadline of August 13, 2026. The work is expected to be performed without specified geographic restrictions, and the contract is open for bids through the Florida marketplace portal. The focus is on delivering a robust, scalable system that reduces processing delays, minimizes human error, and enhances oversight through automated logging and reporting, with no set-aside requirements indicated.