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Xpress-IOSS - Hosting and Support

Awarded
NLS20210012Federal

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This contract supports the Library of Congress, specifically the National Library Service for the Blind and Print Disabled, by managing and maintaining the XPRESS-IOSS integrated Operations Support system. XPRESS-IOSS is a suite of web-based, database-driven applications comprising five major subsystems: PIMMS (Patron Information and Machine Management System), Web-READS (Reader Enrollment and Delivery System), XESS (Excess and Redistribution Program), ILL-2 (Interlibrary Loan Program), and NLDB-2 (Network Library Database System). The contractor is responsible for comprehensive managed services including program management, system hosting and operations, IT security, as well as customer and technical support. The scope of work also covers library support services such as handling PIMMS and XESS operations, weekly shipments, postal returns, network library support, and shipping and messenger services. The contract is administered by the Library of Congress Contracts Services office in Washington, DC. Key contacts for this contract are Paul Brown and Quinn C. Cartheuser. This effort ensures the continuous and secure operation of critical systems that support library services for blind and print-disabled patrons nationwide.

General Info

Manages and maintains XPRESS-IOSS system supporting blind and print-disabled library services nationwide.

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

Washington, DC, 20540, USA

Set-Aside

NONE

Documents

1

Sole+Source+Justification+-+NLS20210012+-+Executed+Redacted.pdf

PDF

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Organization & Contact Information

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AgencyLibrary Of Congress → Contracts Services
Contacts2 people available
OfficeWashington, DC, 20540, USA
Office AddressWashington, DC, 20540, USA
Contacts

Full Description

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This contract will provide support for the Library of Congress (LOC), the National Library Service for the Blind and Print Disabled (NLS) EXESS/PIMMS/READS Systems - Otherwise known as the integrated Operations Support system (XPRESS-IOSS). XPRESS-IOSS is primarily a collection of database driven web based applications that incorporates (5) major subsystems: Patron Information and Machine Management System (PIMMS) Web Based Reader Enrollment and Delivery System (Web-READS) Excess and redistribution program (XESS). Interlibrary Loan program (ILL-2). Network Library Database System (NLDB-2) The contractor shall perform: Managed Services, which includes Program Management, System hosting and Operations, IT security support, Customer and Technical Support Library support services including PIMMS, XESS, Weekly ship, Postal Returns, Network library support services, and Shipping and Messenger Services

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