Zeiss MediTec equipment maintenance

The Defense Health Agency is issuing a Sources Sought Notice to identify capable small businesses for a firm-fixed-price contract providing full-service maintenance for Zeiss ophthalmology equipment at the Naval Medical Center Camp Lejeune in North Carolina. The scope of work includes annual preventative maintenance visits per machine, troubleshooting and repair services, and the implementation of manufacturer-guided software updates. The anticipated period of performance consists of a 12-month base period with three optional 12-month extensions, totaling a potential duration of 48 months. To be considered, contractors must demonstrate the ability to provide OEM-standard replacement parts and ensure all work is performed by technicians who have completed Zeiss OEM training. A critical requirement is the provision of an authorization letter from Carl Zeiss Meditec USA, Inc. identifying the respondent as an authorized representative for OPTIME service contracts or onsite repairs. Performance standards require an onsite response within 10 calendar days of a service request, with repairs generally completed within 10 days of site access. Interested small businesses under NAICS code 811210 must submit a capability statement of no more than three pages, including their UEI and CAGE code, by November 2, 2026.