Eric Carroll

April Graves serves as a Contracting Officer within the 258-Network Contract Office (36C258) of the Department of Veterans Affairs, where she manages the acquisition of critical infrastructure and operational support services essential to VA medical facility readiness. Her portfolio centers on procuring plumbing, heating, air-conditioning, and industrial machinery maintenance services that sustain the physical environment of veteran healthcare delivery systems. She plays a pivotal role in ensuring timely, compliant, and mission-aligned contract execution to support clinical operations, facility modernization, and long-term infrastructure resilience across the VA’s national network of medical centers. April collaborates with a diverse range of contractors specializing in commercial and industrial maintenance, HVAC systems, and facility services, fostering partnerships with both large-capacity service providers and qualified small businesses. While no single contractor dominates her award profile, her procurement approach emphasizes performance-based contracting, competitive bidding, and strict adherence to federal acquisition regulations to ensure quality, accountability, and operational continuity. She maintains a results-driven relationship model focused on vendor reliability, lifecycle service support, and post-award performance monitoring. April’s contracting activity is entirely non-set-aside, reflecting a strategic preference for open competition across all socioeconomic categories. She does not prioritize 8(a), HUBZone, or SDVOSB set-asides, instead relying on full and open competition to secure the most technically capable and cost-effective solutions. This approach aligns with the operational urgency and technical specificity of the infrastructure services she procures, where broad market participation ensures optimal outcomes. Her primary procurement focus lies in NAICS 238220 (plumbing, heating, and air-conditioning contractors), with significant activity also in 811310 (commercial and industrial machinery repair and maintenance) and 611692 (automobile driving schools). This unique blend reflects the diverse operational needs of VA facilities, from climate control and building systems to vehicle fleet maintenance and training support. April’s expertise spans technical specifications development, performance work statements, and contract administration in complex, mission-critical environments.