Colleen C. Pritchard

Substitute Caller Automation Software Acquisition

The Department of Defense Education Activity (DoDEA) is seeking to acquire a substitute caller automation software solution designed to enhance the efficiency of assigning substitute or temporary personnel across two of its regions, the Southeast District and the Mid-Atlantic District, which serve over 19,800 students collectively. The software must include licensing and technical support to facilitate implementation and ongoing maintenance. The primary objectives are to streamline substitute placement processes, reduce administrative burdens, ensure alignment with lesson plans, and improve communication with substitutes to support educational continuity. The contract is structured as a base year with three additional option years, providing flexibility for continued service if performance meets expectations. This procurement is designated as a Small Business Set-Aside under NAICS code 541511, emphasizing opportunities for small businesses to participate. Interested vendors are required to review and complete the DoDEA_Cloud_Information_Questionnaire, which must be submitted along with their quote by the response deadline of May 8, 2025. The contract will be managed from Alexandria, Virginia, with performance expected to occur at Peachtree City, Georgia. Key contacts for inquiries include Octavio Palmero and Colleen Pritchard, whose contact details are provided for further engagement.

Department Of DefensePeachtree City, GA, 30269, USA

NAICS

541511

Custom Computer Programming Services

PSC

7A21

Posted May 6, 2025

SBAHE125425QE057

Closed

Federal5

Substitute Caller Automation Software Acquisition

The Department of Defense Education Activity (DoDEA) is soliciting proposals for an automated substitute caller software solution designed to optimize the process of assigning substitute and temporary staff across two regions: the Southeast District with 10,310 students and the Mid-Atlantic District with 9,509 students. The objective is to significantly enhance efficiency, decrease the administrative burden, improve alignment between substitute placements and lesson plans, and foster timely communications with substitutes. The solution must encompass necessary software licenses, implementation, and ongoing technical support. This contract is structured as a base year with three additional option years, providing continuity and long-term support. It is a total small business set-aside under NAICS code 541511 (Custom Computer Programming Services), calling for innovative solutions from small businesses. Interested vendors must complete and submit the DoDEA Cloud Information Questionnaire with their proposals. Proposals are due by May 8, 2025, and the contract is managed out of Alexandria, VA, with primary contact based in Peachtree City, Georgia. Key contacts for inquiries include Octavio Palmero and Colleen Pritchard.

Department Of DefensePeachtree City, GA, 30269, USA

NAICS

541511

Custom Computer Programming Services

PSC

7A21

Posted May 6, 2025

SBAHE125425QE057

Closed

Federal

DoDEA-Pacific West District Student Transportation Services - Korea

Department Of DefenseVA,

NAICS

485410

School and Employee Bus Transportation

PSC

V222

Transportation, Travel, and Relocation Services

Posted Apr 4, 2023

HE125423R2002

Closed

Federal

DoDEA Kaiserslautern Military Community (KMC) Special Education Needs (SPEN) Student Transportation Services (STS)

Department Of DefenseVA,

NAICS

485410

School and Employee Bus Transportation

PSC

V222

Transportation, Travel, and Relocation Services

Posted Mar 9, 2023

HE125423R2005

Closed

Awarded

DoDEA-Europe Daily Commute - Alconbury, United Kingdom

The Department of Defense Education Activity is seeking a single awardee for a Firm-Fixed Price Indefinite Delivery/Indefinite Quantity contract to provide student transportation services in Alconbury, United Kingdom. This requirement falls under the DoDEA-Europe West District and is governed by Federal Acquisition Regulation Parts 12 and 15. The total performance period spans five years, consisting of a one-year base period followed by four one-year option periods. Interested vendors must be registered in the System for Award Management database to be eligible for award. All solicitation documents and amendments are distributed electronically via Federal Business Opportunities, and all inquiries must be submitted in writing to the designated contracting officials. The acquisition is categorized under NAICS code 485410 for bus transportation services.

Department Of DefenseAlconbury, VA, GBR

NAICS

485410

School and Employee Bus Transportation

PSC

Transportation, Travel, and Relocation Services

HE1254-19-R-2007

Awarded Aug 23, 2019

Awarded

DoDEA-Europe Daily Commute and Special Needs Student Transportation Service - Lakenheath, United Kingdom

The Department of Defense Education Activity is seeking a single award Firm-Fixed Price Indefinite Delivery/Indefinite Quantity contract for student transportation services in Lakenheath, United Kingdom. This requirement covers daily commute and special needs transportation for the DoDEA-Europe West District. The contract is structured for a total duration of five years, consisting of a one-year base period followed by four one-year option periods. The acquisition is conducted under Federal Acquisition Regulation Parts 12 and 15, with the solicitation identified as HE1254-19-R-2006 under NAICS code 485410. All interested parties must be registered in the System for Award Management database to do business with the federal government. Communication regarding the solicitation is restricted to written inquiries sent via email to the designated contracting officials, and all official updates and amendments are distributed through the Federal Business Opportunities website.

Department Of DefenseLakenheath and Feltwell, VA, GBR

NAICS

485410

School and Employee Bus Transportation

PSC

Transportation, Travel, and Relocation Services

HE1254-19-R-2006

Awarded Aug 1, 2019

Awarded

DoDEA-Europe West Daily Commute Student Transportation Services - Spangdahlem, Germany

Department Of DefenseSpangdahlem, Germany, VA, DEU

NAICS

485410

School and Employee Bus Transportation

PSC

Transportation, Travel, and Relocation Services

HE1254-19-Q-2009

Awarded Aug 25, 2019

Awarded

DoDEA-Europe REGULAR DAILY COMMUTE STUDENT TRANSPORTATION SERVICES for GARMISCH.

The Department of Defense Education Activity is seeking a single Firm-Fixed Price Indefinite Delivery/Indefinite Quantity contract for regular daily commute student transportation services in Garmisch, Germany. This competitive acquisition, governed by FAR Parts 12 and 15, covers a total performance period of five years, consisting of a one-year base period followed by four one-year option periods. Interested vendors must be registered in the System for Award Management database to be eligible for award. All solicitation documents and amendments are managed through the Federal Business Opportunities website, and all inquiries must be submitted in writing to the designated contracting officers, John Grimes and Colleen Pritchard.

Department Of DefenseGarmisch, Bavaria, Germany, VA, DEU

NAICS

485410

School and Employee Bus Transportation

PSC

Education and Training Services

HE1254-19-R-GARMISCH

Awarded Jul 30, 2019

Awarded4

DoDEA-Europe Student Transportation Security Services Program (STSSP) for Bus Security Attendant Services - Solicitation Restricted Access Request

Solicitation HE1254-19-R-2002, issued by the Department of Defense Education Activity, seeks a contractor to provide Bus Security Attendant Services for the Student Transportation Security Services Program (STSSP) across DoDEA Europe. The scope of work encompasses Germany, Belgium, the Netherlands, and the United Kingdom, focusing on key objectives such as Program Management and Operations, the provision of Bus Security Attendants, the establishment of route safe havens, host nation security monitoring, and the maintenance of a security incident database. Additionally, the contractor is responsible for delivering essential driver training and safety protocols. Due to the sensitive nature of the requirements, this is a restricted access solicitation requiring interested parties to submit a formal request and sign a safeguarding agreement to access technical and operational documents. Amendment 0001, issued on April 30, 2019, provided critical clarifications regarding bus delay wait times, translation requirements for testing, and a correction to refresher training hours. The procurement process is managed by the Department of Defense in Alexandria, Virginia, under NAICS code 561612, with a proposal response deadline of June 28, 2019.

Department Of DefenseGermany, Belgium, The Netherlands and The United Kingdom, VA, DEU

NAICS

561612

Security Guards and Patrol Services

PSC

Professional, Administrative, and Management Support Services

HE1254-19-R-2002

Awarded Jun 28, 2019

Awarded

DoDEA-Europe Daily Commute & Special Needs Student Transportation Services - Brussels, Belgium

The Department of Defense Education Activity is seeking a single award Firm-Fixed Price Indefinite Delivery/Indefinite Quantity contract for student transportation services in Brussels, Belgium. This requirement covers daily commutes and special needs transportation for the DoDEA-Europe West District. The contract is structured for a total duration of five years, consisting of a one-year base period followed by four one-year option periods. The acquisition is conducted under Federal Acquisition Regulation Parts 12 and 15, with the solicitation identified as HE1254-19-R-2005 under NAICS code 485410. All interested parties must be registered in the System for Award Management database to do business with the federal government. Communication regarding the solicitation is restricted to written inquiries sent via email to the designated contract specialists, and all official updates and documents are distributed through the Federal Business Opportunities website.

Department Of DefenseBrussels, Belgium and Mons, Belgium, VA, BEL

NAICS

485410

School and Employee Bus Transportation

PSC

Transportation, Travel, and Relocation Services

HE1254-19-R-2005

Awarded Aug 8, 2019