Fabiola Palma

Fabiola Palma serves as a Contracting Specialist within Mission Support Washington (70CMSW), a critical operational unit under U.S. Immigration and Customs Enforcement within the Department of Homeland Security. In this role, she is responsible for managing the full lifecycle of procurement actions to support high-risk law enforcement and detention operations, ensuring timely acquisition of mission-critical services that sustain agent safety and operational readiness. Her portfolio is exclusively focused on janitorial and facility support services under NAICS 561720, which are essential to maintaining sanitary, secure, and compliant environments in federal detention and tactical response facilities. She executes contracts using competitive and non-competitive procedures in alignment with FAR and DHS acquisition policies, prioritizing reliability, compliance, and mission continuity. While specific contractor names are not disclosed, Palma maintains consistent working relationships with a diverse pool of service providers, including small businesses and firms experienced in federal facility maintenance, biohazard waste handling, and 24/7 custodial operations for high-security environments. Her contracting approach emphasizes performance-based service delivery, clear statement of work development, and rigorous contractor oversight to ensure adherence to DHS security and health standards. Palma demonstrates a strong commitment to socioeconomic contracting, with HUBZone set-asides accounting for half of her award activity, alongside an equal share of non-set-aside procurements. This balanced approach reflects a deliberate strategy to leverage both qualified small businesses in economically distressed areas and broader market competition to achieve value and resilience. Her pattern underscores a dedication to expanding opportunities for HUBZone-certified firms without compromising operational needs. Her technical expertise lies in facility support services for high-risk federal facilities, with deep familiarity in the nuances of custodial contracting for detention centers, including specialized cleaning protocols, chemical disposal, and compliance with OSHA and ICE facility standards. She is a trusted steward of mission-critical infrastructure support through disciplined, service-oriented procurement.