Kharisma Fitriana

Kharisma Fitriana serves as an HR Specialist at USAID/Indonesia, where she plays a critical role in supporting the agency’s mission through the procurement of personal services essential to program implementation and institutional capacity building. Her responsibilities include managing the acquisition of technical expertise in human resources, organizational development, and workforce strengthening initiatives that align with USAID’s focus on governance and health system resilience. She handles non-commercial, performance-based contracts under the All Other Personal Services category, ensuring alignment with U.S. government personnel policies and local context requirements while maintaining compliance with federal acquisition regulations. Kharisma collaborates with a diverse array of contractors, primarily international and local consulting firms, human capital specialists, and technical advisors with demonstrated expertise in public sector HR reform, workforce training, and institutional assessment. Her procurement approach emphasizes performance metrics and deliverable-based outcomes, fostering long-term partnerships with vendors capable of delivering culturally competent, context-specific human resource solutions. While no single contractor dominates her portfolio, she consistently engages firms with proven experience in Indonesia’s public administration landscape and multilateral development environments. Her contracting patterns reflect a balanced commitment to socioeconomic inclusion, with approximately one-third of awards designated for 8(a) certified small businesses, demonstrating a deliberate effort to expand opportunities for disadvantaged entrepreneurs. The remaining two-thirds are competed without set-asides, indicating a preference for open competition when qualified small businesses are not available or when mission-critical expertise requires broader market engagement. Kharisma’s procurement focus is exclusively under NAICS 812990 (All Other Personal Services), which encompasses specialized HR consulting, organizational diagnostics, training design, and capacity-building services. She routinely acquires expertise in workforce planning, performance management systems, and gender-responsive HR policies, directly supporting USAID’s goals of sustainable institutional development across Indonesia’s public sector.