Lorraine M. Douglas

Lorraine M. Douglas serves as a Contract Specialist within the PBS R8 Acquisition Management Division of the General Services Administration, where she plays a pivotal role in executing facility support contracts critical to the operational integrity of federal buildings and land ports of entry. Her responsibilities encompass the full lifecycle of procurement—from market research and solicitation development to award administration and contract performance monitoring—ensuring compliance with federal acquisition regulations and mission-driven outcomes. She specializes in service-based acquisitions, particularly those requiring integrated janitorial and facility maintenance solutions to sustain safe, clean, and efficient federal environments. Lorraine maintains consistent working relationships with a focused group of contractors, including LEA MARIE LLC, SECURITYHUNTER, INC., MCKENZIE CONSTRUCTION & SITE DEVELOPMENT LLC, and HANDYMAN NATION INC. These partnerships reflect a preference for established small business vendors with proven capabilities in facility services and light construction support. Her contracting approach emphasizes reliability, responsiveness, and adherence to performance metrics, fostering long-term vendor collaboration grounded in clear expectations and accountability. A defining feature of Lorraine’s procurement strategy is her exclusive use of Service-Disabled Veteran-Owned Small Business (SDVOSB) set-asides, reflecting a steadfast commitment to socioeconomic goals and veteran-owned enterprise development. Every acquisition she manages is structured to maximize opportunities for SDVOSB firms, aligning with federal mandates and reinforcing the agency’s dedication to equitable contracting practices. Her technical expertise centers entirely on NAICS 561720—Janitorial Services—where she procures comprehensive cleaning, waste management, sanitization, and facility support services tailored to high-traffic federal properties. This deep specialization ensures that all contracts are precisely scoped to meet stringent health, safety, and operational standards across the federal building portfolio.