Susan M. Protho

Susan M. Protho serves as a Contract Specialist within the Public Buildings Service’s R8 Acquisition Management Division, where she plays a pivotal role in executing procurements for federal facility infrastructure and operational support services. She manages the full lifecycle of acquisition activities—from market research and solicitation development to contract award and administration—ensuring alignment with GSA’s mission to deliver safe, efficient, and sustainable federal buildings. Her portfolio primarily centers on design-build construction and facility modernization projects, with a strong emphasis on integrated services that support the functionality of land ports of entry and federal property portfolios across the nation. Protho maintains consistent working relationships with a core group of contractors specializing in commercial construction and facility services, including LEA MARIE LLC, SECURITYHUNTER, INC., MCKENZIE CONSTRUCTION & SITE DEVELOPMENT LLC, and HANDYMAN NATION INC. These partnerships reflect a preference for experienced, locally rooted vendors capable of delivering complex, mission-critical construction and maintenance services under tight operational timelines. Her contracting approach emphasizes performance-based outcomes and contractor accountability, fostering long-term vendor collaboration grounded in compliance and quality assurance. Her procurement strategy demonstrates a robust commitment to socioeconomic programs, with over two-thirds of her awards structured as small business set-asides. She frequently utilizes Service-Disabled Veteran-Owned Small Business (SDVOSB) and Total Small Business set-asides, each accounting for one-third of her awards, while also incorporating HUBZone set-asides to support economically disadvantaged regions. This pattern underscores her dedication to equitable opportunity and statutory small business goals under FAR Part 19. Protho’s technical focus is concentrated in NAICS 236220 (Commercial and Institutional Building Construction), which drives the majority of her acquisitions, encompassing new construction, renovations, and infrastructure upgrades. She also procures janitorial services under NAICS 561720 to maintain operational readiness of federal facilities. Her expertise lies in integrating construction lifecycle management with facility services, ensuring that procurement decisions directly support the durability, safety, and efficiency of the federal built environment.