Michelle F Garofalo

Michelle F. Garofalo serves as a Realty Services Technician within the PBS R3 Acq Management Division of the General Services Administration, supporting the strategic acquisition and management of federal real estate assets across Region 3. In this role, she facilitates the procurement of facility-related services essential to maintaining safe, functional, and efficient federal workspaces, including janitorial, HVAC, and building construction services. Her responsibilities include coordinating contract requirements, evaluating vendor capabilities, and ensuring compliance with federal acquisition regulations to support the agency’s mission of modernizing aging infrastructure and optimizing space utilization. Garofalo collaborates closely with a diverse range of contractors specializing in real estate support services, particularly those offering janitorial, plumbing, heating, and air-conditioning solutions, as well as commercial construction and professional technical services. She works with both large firms and small businesses to ensure responsive, high-quality service delivery across federal properties, fostering long-term vendor partnerships grounded in performance metrics and regulatory adherence. Her procurement patterns reflect a strong commitment to small business participation, with 43.5% of acquisitions designated as total small business set-asides under FAR 19.5. While no specific socioeconomic categories like 8(a), HUBZone, or SDVOSB are dominant in her portfolio, her consistent use of small business set-asides demonstrates a deliberate effort to expand economic opportunity and promote competitive bidding among qualified small firms. Garofalo’s primary procurement focus centers on NAICS 561720 (Janitorial Services) and 238220 (Plumbing, Heating, and Air-Conditioning Contractors), each accounting for 25% of her activity, followed by 531390 (Other Real Estate Activities), 236220 (Commercial Building Construction), and 541990 (Professional Technical Services). Her expertise lies in managing facility operations and maintenance contracts that ensure the continued functionality and compliance of federal buildings, with a technical emphasis on lifecycle asset management and service-based procurement strategies.