Nicole Hoey

Nicole Hoey serves as a procurement professional within the Office of Acquisition and Grants Management at the Centers for Medicare and Medicaid Services, where she supports the strategic acquisition of professional and technical services critical to modernizing Medicare and Medicaid operations. Her work centers on securing consulting, data management, and administrative support services that enhance program efficiency, beneficiary experience, and system security. She routinely manages complex acquisitions under FAR Part 12 and Part 15, focusing on performance-based contracting and outcome-driven deliverables that align with CMS’s digital transformation goals. Her portfolio emphasizes solutions that integrate analytics, cybersecurity, and operational workflow optimization across federal health programs. Hoey cultivates partnerships with a diverse range of vendors, including large professional services firms and specialized small businesses, particularly those with expertise in healthcare administration and IT infrastructure. While no single contractor dominates her award profile, her contracting patterns reflect a preference for competitive, open-market engagements that ensure innovation and value. She frequently collaborates with firms offering data analytics, claims processing support, and systems integration services, fostering vendor relationships grounded in compliance, transparency, and performance accountability. Her set-aside preferences reveal a balanced approach to socioeconomic contracting: while 75% of her acquisitions are unrestricted, she actively prioritizes 8(a) competed contracts at 16.1% and total small business set-asides at 8.9%, demonstrating a deliberate commitment to expanding opportunities for small and disadvantaged businesses without compromising acquisition flexibility or mission outcomes. Her primary procurement focus lies in NAICS 561440 (Collection Agencies) and 541990 (Other Professional Services), with significant activity in administrative consulting, computer facilities management, and insurance-related technical services. She specializes in acquiring services that support claims adjudication, provider network management, and backend operational systems—domain expertise critical to sustaining the integrity of federal health insurance programs.