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ACCOMMODATING ANSWERING SERVICE

UEI: GHCEKSRNWJJ4

ACCOMMODATING ANSWERING SERVICE is a federal contractor, registered under UEI GHCEKSRNWJJ4. It has been awarded $1,823 across 3 federal contracts. Primary work spans Telephone Answering Services. Top awarding agencies include Department Of The Interior.

Contact Information

Registration and classification details

Registration

UEI Code

GHCEKSRNWJJ4

Federal Contracting Overview

Award totals, agency breakdown, NAICS distribution, and geographic footprint.

Key Performance Metrics

Awards Count

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Total Awards

All time

Contracts

Prime · all time

Subcontracts

Sub · all time

Grants

Prime · all time

Subgrants

Sub · all time

Award Analytics & Distribution

Awards by Agency

Department Of The Interior$1.8K100%

Awards by NAICS

561421 - Telephone Answering Services$1.8K100%

Awards by Agency Over Time

Awards by Place of Performance

Open opportunities in ACCOMMODATING ANSWERING SERVICE's top NAICS codes and agencies

272035 - Answering Service - Tuscaloosa/Lamar HH

Solicitation # SRC0000035278

Solicitation SRC0000035278 is a request for quotes from qualified vendors to provide 24/7 telephone answering services for the Alabama Department of Public Health (ADPHR) specifically for after-hours public health calls in the Tuscaloosa and Lamar County areas. The service requirements include live answering, 1-800 number forwarding, specific message delivery and storage procedures, backup software, daily recap reports, and strict adherence to HIPAA compliance. The contract is structured as a 12-month base period with options to renew for up to five years, requiring firm pricing for the first year and allowing for potential annual increases of up to 5 percent with written justification. Managed by the West Central agency in Alabama and overseen by primary point of contact Tracie Mims, the procurement falls under NAICS code 561421. The agreement is subject to Alabama Quick Quote standard boilerplate terms, which include mandates for Beason-Hammon and E-Verify compliance, sales tax exemptions, and adherence to Alabama procurement codes regarding dispute resolution and non-appropriation of funds. This specific round of solicitation was initiated due to budget considerations, with a response deadline of August 31, 2026.

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Dedicated Customer Support & Help Desk

Curriculum Math & Science

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New Mexico Crisis and Access Line Services

Solicitation # 27-630-7901-0007

The New Mexico Health Care Authority is seeking a qualified organization to operate the statewide behavioral health crisis contact center under solicitation RFP 27-630-7901-0007. The selected contractor will provide 24/7/365 telephonic crisis response via phone, chat, and text to support individuals experiencing mental health, substance use, or emotional distress. Services must be delivered by licensed behavioral health professionals and remain fully aligned with National 988 Suicide & Crisis Lifeline standards to ensure a coordinated response across the state. This solicitation was posted on August 17, 2026, with a response deadline of September 30, 2026. Managed by the New Mexico Human Services Department, the contract focuses on establishing a clinically sound and accessible system integrated with New Mexico's broader crisis continuum. Interested parties may contact Tami Spellbring for further information regarding this procurement opportunity.

New Mexico Human Services Department

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in about 1 month

24-Hour Answering Service

Solicitation # PKS-RFP-27-0440

The City of Phoenix Parks and Recreation department is seeking sealed offers for a 24-Hour Answering Service under solicitation number PKS-RFP-27-0440. The contract term begins upon the later of the specified start date or the official award by the City Council, provided it is signed and recorded by the City Clerk's department. Interested parties must submit their responses by the deadline of September 10, 2026. This procurement is managed through the OpenGov e-Procurement Portal, with Veronica Cabrera serving as the primary point of contact. The agreement will remain in effect until the end of the designated term, including any exercised extensions, or until it is terminated according to the provisions set forth in the agreement.

Parks and Recreation

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M/W/DBE Small Business Subcontracting Participation CoordinationThe Housing Authority of Cook County is seeking a certified minority, women, or disadvantaged-owned business to provide call center and related services. This subcontracting opportunity is designed to fulfill specific M/W/DBE participation requirements under NAICS code 561421, with the primary place of performance located in Chicago. Interested parties must submit their responses by the deadline of September 9, 2026. This engagement focuses on leveraging small business expertise to support the agency's operational needs while meeting diversity and inclusion mandates for the State of Illinois.

Housing Authority of Cook County

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24/7 Live-Agent Call Center OperationsThe Housing Authority of Cook County is seeking a subcontractor to provide 24/7 live-agent call center operations for public housing residents in Chicago. The selected provider will be responsible for continuous telephone answering services, including coverage for after-hours, weekends, and holidays, with a specific focus on emergency response, call escalation, and staff notification protocols. This opportunity is categorized under NAICS code 561421 and was posted on August 11, 2026. Interested parties must submit their responses by the deadline of September 9, 2026, at 4:00 PM.

Housing Authority of Cook County

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Answering Services

Solicitation # 2026-100-006

The Housing Authority of Cook County is seeking proposals for answering services under solicitation number 2026-100-006. This opportunity is open to firms that can comply with the specified terms, conditions, and instructions, with the final response deadline set for September 9, 2026, at 4:00 PM. The services will be performed in Chicago, Illinois. Interested vendors must submit their proposals through the designated procurement portal and are encouraged to use the Questions and Answers section for all inquiries to ensure transparent communication. The primary point of contact for this solicitation is Buyer Stacy Stewart.

Housing Authority of Cook County

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City of Calgary - RFI 26-067 Interactive Voice Response (IVR) System for Bus and Light Rail Transit (LRT) Service

Solicitation # AB-2026-05610

The City of Calgary is issuing a Request for Information to explore available Interactive Voice Response (IVR) solutions designed to deliver automated customer service for its bus and Light Rail Transit operations. This RFI aims to gather market insights on current technologies that can provide real-time transit information, trip planning, service alerts, and other passenger support functions through voice and possibly keypad-based interfaces. The goal is to evaluate the capabilities of existing systems, understand integration challenges with current transit infrastructure, identify industry best practices, and validate the city’s operational needs before proceeding with a future procurement. Responses will directly inform the development of a strategic acquisition plan for a modernized IVR system that enhances rider experience and operational efficiency. The solicitation, identified as AB-2026-05610, was posted on August 7, 2026, with a deadline for responses set for September 2, 2026. The procurement is managed by the City of Calgary’s purchasing division, with Vikas Sharma serving as the primary point of contact for inquiries. The initiative is focused on deploying a solution across Calgary’s public transit network, with performance expected to support services throughout the province of Alberta. No set-aside provisions or NAICS codes are specified, indicating an open competition intended to capture a broad range of vendor capabilities. All interested parties are encouraged to submit their input via the provided Alberta Purchasing website link to contribute to the city’s future technology roadmap.

City of Calgary

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Help Desk and User Support Services

Ofc Of Acquisition And Grants Management

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FY26 Concierge Executive ServicesThe FY26 Concierge Executive Services engagement is a forecasted requirement by the Federal Acquisition Service within the General Services Administration to provide premium white-glove virtual receptionist and concierge communication services. The primary objective is to support a designated GSA Senior Leader by acting as a seamless extension of the agency's brand. The provider will ensure that high-level professionals, VIPs, and stakeholders receive elite, accurate, and timely assistance. A critical component of this service involves the automatic routing of any unanswered calls to the designated leader's phone directly to concierge agents, who will then manage the call and provide necessary assistance to the caller. This procurement is currently listed as a forecast with a posted date of August 6, 2026. While specific solicitation numbers and set-aside details are not yet defined, the project is managed through the General Services Administration. Key points of contact for this requirement include Paul Detitta and Small Business Specialist Alexander Stutzman. The service is designed to maintain professional continuity and high-standard communication management for executive-level leadership within the agency.

Federal Acquisition Service

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Customer Support & Help Desk ServicesThe contract seeks providers to deliver Tier 1–2 technical support services for the ticketing platform used by the Minnesota State Colleges and Universities System, focusing on user troubleshooting, account management, and rapid response to service outages. The scope requires skilled personnel to handle day-to-day support inquiries, resolve technical issues efficiently, and maintain system availability through proactive monitoring and timely incident resolution. This is a subcontract opportunity with a NAICS code of 561421, indicating it falls under the administrative management and general management consulting services category, and it is intended to support the operational needs of a large public education system across multiple campuses. The solicitation was posted on August 3, 2026, with a response deadline set for September 23, 2026, at 7:00 PM Eastern Time. All submissions must be made through the SciQuest platform linked in the posting, and no set-aside provisions or specific organization type requirements are indicated. Performance location is not specified beyond the agency jurisdiction, implying services may be delivered remotely or on-site as needed. The contract aims to ensure seamless user experience across the state’s higher education institutions by maintaining a reliable and responsive help desk infrastructure.

Minnesota State Colleges and Universities System

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Maternal and Child Health Encounters Networks (MCHEK)The Maternal and Child Health Encounters Networks (MCHEK) program, managed by the Health Resources and Services Administration under the Department of Health and Human Services, focuses on improving maternal and infant health outcomes. The initiative aims to prevent exposure to harmful materials before, during, and after pregnancy by providing evidence-based information and personalized counseling. This is achieved through a national expert-staffed call center that offers guidance on nutrition, medications, household products, and environmental exposures. To ensure accessibility and efficiency, the program translates complex scientific data into clear guidance for families and healthcare providers, utilizing emerging technologies such as artificial intelligence. This forecast is categorized under NAICS code 561421 and is designed to empower informed decision-making to promote healthier pregnancies and infant development.

Health Resources And Services Administration

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24/7 After-Hours Call Center Support ServicesThe contract provides for 24/7 after-hours telephone support services to the Richard L. Roudebush VA Medical Center, ensuring continuous assistance outside standard business hours. The vendor will be responsible for answering incoming calls, triaging both medical and administrative inquiries, escalating urgent matters to appropriate personnel, and maintaining accurate, up-to-date call logs to ensure accountability and continuity of care. This service is critical to maintaining patient access and operational readiness during non-business hours. The contract is classified as a subcontract under NAICS code 561421, which pertains to telephone call centers, and is managed by the Department of Veterans Affairs through the 250-NETWORK Contract Office 10 (36C250). It was posted on July 7, 2026, and the place of performance is not explicitly specified, implying services may be delivered remotely or from a centralized call center capable of serving the medical center’s needs around the clock. No set-aside type or specific point of contact is noted, but the requirement emphasizes reliable, round-the-clock support without interruption to meet the unique needs of a federal healthcare facility.

250-NETWORK Contract Office 10 (36C250)

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about 2 months ago

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24/7 Help Desk & Customer Support OperationsThe contract requires the provision of comprehensive 24/7 customer support services for healthcare providers and pharmaceutical representatives, with responsibilities including triaging and responding to emails, resolving operational issues, and managing inquiries related to prior authorizations and rebate programs. Support must be available around the clock to ensure timely assistance and maintain continuity in healthcare administrative processes. The work is categorized under NAICS code 561421 for temporary help services and is structured as a subcontract through Sfaa Procurement Services, representing the state of South Carolina. The solicitation was posted on June 23, 2026, with a submission deadline of September 1, 2026, at 3:00 PM. Performance location details are unspecified, and no set-aside provisions or organizational type restrictions are indicated. All submissions must be made via the provided South Carolina business portal link.

Sfaa Procurement Services

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Technical Assistance Response System (TARS) SupportThe contract is for the Technical Assistance Response System Support, aimed at providing timely and comprehensive helpdesk services to Rural Health Clinics addressing policy, billing, and clinical inquiries. The vendor is expected to deliver multilingual support to accommodate diverse patient populations and ensure accessibility across language barriers, while maintaining strict service level agreement tracking to guarantee prompt and reliable responses. The system must be designed for efficiency and scalability to meet the ongoing needs of clinics operating in underserved areas. This subcontract falls under NAICS code 561421 and is managed by the Health Resources and Services Administration under the Department of Health and Human Services. The work is intended to support federal health infrastructure by improving access to critical technical guidance for rural providers, though specific geographic performance locations and point of contact details are not provided. The solicitation was posted in May 2026, indicating a forward-looking procurement focused on strengthening operational capacity within the rural healthcare ecosystem.

Health Resources And Services Administration

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Listserv & Email Communication ManagementThe contract pertains to the management and moderation of a national listserv dedicated to Rural Health Clinics, with the primary goal of fostering peer-to-peer communication, disseminating timely updates, and distributing technical assistance resources through targeted email campaigns. The contractor will be responsible for overseeing daily operations of the listserv, ensuring content relevance and appropriateness, facilitating constructive dialogue among participants, and executing strategic email communications to support the needs of rural healthcare providers across the country. This role requires a deep understanding of rural health challenges, strong communication skills, and experience in managing digital platforms for professional networks. The effort is subcontracted under the Health Resources and Services Administration, part of the Department of Health and Human Services, and is categorized under NAICS code 561421, which corresponds to office administrative services. The solicitation was posted on May 6, 2026, though no specific solicitation number or set-aside details are provided. Performance location and point of contact information are not specified, indicating the work may be performed remotely or nationwide. The contract underscores an ongoing commitment to strengthening rural healthcare infrastructure through improved information sharing and operational support.

Health Resources And Services Administration

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Mental Health Public Inquiry Call Center Operations

National Institutes Of Health Nida

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New Entrant Call CenterThe Federal Motor Carrier Safety Administration, under the Department of Transportation, is forecasting a requirement for technical support services for the New Entrant Call Center. This procurement is categorized under NAICS code 561421 and was posted on April 16, 2026. The primary points of contact for this opportunity are Joseph Bennett and Small Business Specialist Barakat Shakir. Further details regarding the acquisition can be accessed through the Acquisition Gateway portal.

Federal Motor Carrier Safety Administration (FMCSA)

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