CONTINENTAL SERVICE GROUP, LLC

Continental Service Group, LLC specializes in private debt collection services for federal agencies, operating as a certified Private Collection Agency (PCA) under Treasury and GSA oversight. Their core capabilities include end-to-end delinquent debt resolution, compliance-driven collections workflows, and adherence to federal regulations such as the Fair Debt Collection Practices Act (FDCPA) and Treasury’s Financial Management Service guidelines. The firm delivers tailored collection strategies for tax-related arrears, administrative debts, and federally owed obligations, leveraging secure data handling, automated outreach systems, and strict regulatory reporting protocols. Their technical expertise centers on integrated case management platforms, consumer communication compliance, and audit-ready documentation systems, with demonstrated proficiency in bridge contract execution and continuity of operations during transition periods. The company maintains a sustained relationship with the Department of the Treasury, consistently providing debt collection services across multiple tax and financial programs, including long-term PCA engagements and emergency bridge contracts. Their work for the General Services Administration reflects experience supporting federal procurement compliance, including adherence to COVID-19 safety protocols under FAR Clause 52.223-99, indicating adaptability to evolving federal operational requirements. Operating under NAICS 561440, Continental Service Group is narrowly focused on the federal collection agency market, positioning itself as a trusted vendor for complex, high-volume debt portfolios requiring stringent regulatory adherence. They do not engage in broad outsourcing or general administrative services, but instead concentrate exclusively on government debt resolution. As a small business structured as a 2L entity based in Fairport, NY, Continental Service Group operates without federal certifications but maintains a focused, mission-aligned presence in the federal financial services sector, serving as a reliable contractor for Treasury’s debt management initiatives.