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CRESPO, TONYA L

UEI: NHH6M28ZMKJ9

CRESPO, TONYA L is a federal contractor, registered under UEI NHH6M28ZMKJ9. It has been awarded $66,433 across 6 federal contracts. Primary work spans Educational Support Services and Religious Organizations. Top awarding agencies include Department Of Defense.

Contact Information

Registration and classification details

Registration

UEI Code

NHH6M28ZMKJ9

Federal Contracting Overview

Award totals, agency breakdown, NAICS distribution, and geographic footprint.

Key Performance Metrics

Awards Count

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Award Analytics & Distribution

Awards by Agency

Department Of Defense$66.4K100%

Awards by NAICS

611710 - Educational Support Services$45.0K67.8%

813110 - Religious Organizations$21.4K32.2%

Awards by Agency Over Time

Awards by Place of Performance

Open opportunities in CRESPO, TONYA L's top NAICS codes and agencies

Protestant Director Religious Education for Sigonella, Sicily, Italy

Solicitation # N6817126QS013

The Contract N6817126QS013 is a combined synopsis and solicitation for the procurement of a Protestant Director of Religious Education (PDRE) to serve at the Naval Air Station Sigonella in Sicily, Italy, primarily at NAS 1. This request for quotation is issued under FAR Part 12 as a commercial services acquisition and does not set aside the contract for small business concerns. The work involves providing 624 hours of religious education services over one year with a unilateral option to extend, with performance expected on-site at the specified location. The solicitation incorporates all applicable provisions and clauses by reference, accessible via www.acquisition.gov, and no separate written solicitation will be issued. Proposals must be submitted by the deadline of August 20, 2026, and the contract is managed by the Naval Supply Systems Command Fleet Logistic Center Sigonella Naples Office under the Department of Defense. The primary point of contact is Brent Robinson, with Dana Rains as secondary, and all correspondence should be directed to their official Navy email addresses. The North American Industry Classification System code for this contract is 813110, and the place of performance is listed as Sigonella, Catania, Italy.

Navsup Flc Sigonella Naples Office

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about 13 hours ago

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Career/Work Readiness Certificate Program

Solicitation # 15BNAS26R00000010

The Federal Bureau of Prisons, through its National Acquisitions Section, is seeking a single award for an evidence-based Career/Work Readiness Certificate Program to be delivered across all Bureau of Prisons institutions. The program must provide a portable credential that certifies workforce readiness skills in math/technical skills, literacy/reading, verbal and non-verbal communication, and other essential workplace competencies, with all instructional materials and assessments delivered in a classroom and paper-based format. The curriculum must align with U.S. Department of Education College and Career Readiness Standards and support Workforce Innovation and Opportunity Act accountability requirements, while also adhering to Universal Design for Learning principles and being available in both English and Spanish. The contract, structured as a Firm Fixed Price with a base period from October 1, 2026, through September 30, 2027, includes four one-year option periods extending through September 30, 2031, and is subject to multiple FAR clauses with deviations, including indefinite quantity, option to extend services, and tradeoff evaluation processes. All pricing must be all-inclusive, covering labor, supervision, materials, assessments, credentialing, reporting, travel, overhead, and profit. The solicitation requires proposals to be submitted in three volumes—Technical, Past Performance, and Price—via email as separate PDF files no later than August 20, 2026, at 2:00 PM EST, with questions due by August 3, 2026. The evaluation will prioritize technical merit and past performance as significantly more important than price, using adjectival ratings for each component. Offerors must maintain an active SAM registration and comply with stringent security and privacy requirements, including signing NDAs and DOJ IT Rules of Behavior, reporting PII breaches within one hour, and ensuring all electronic media is encrypted using NIST FIPS 140-2 approved products. Contractors are subject to federal cybersecurity mandates under FISMA, Privacy Act, E-Government Act, NIST SP 800 series, and FedRAMP, and must obtain an Authorization to Operate for any system handling DOJ information. All deliverables, including printed materials and digital credentials, must be delivered FOB Destination to the National Acquisitions Section in Washington, DC, with quarterly itemized invoices submitted via email. The U.S. Government retains unlimited data rights, and subcontracting requires prior written approval; additionally, contractors must certify compliance with the Buy American Act, provide a

National Acquisitions - Co

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about 13 hours ago

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SCORM-Compliant eLearning Development

Western-Desert Southwest Region

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Provide Hindi and Urdu Language Classes

Solicitation # SF-30A0001_SolicitationAmendment__191N6526Q0094

The solicitation amendment SF-30A0001_SolicitationAmendment__191N6526Q0094 modifies the original request for services related to waterproofing replacement on the American Center building roof, though the title incorrectly references Hindi and Urdu language classes, which appears to be a misalignment with the actual scope. The amendment updates key procedural details, including the release of Questions and Answers on pages 2–4 of the amendment document, and extends the deadline for submitting quotations to 5:00 p.m. India time on August 10, 2026, with submissions required electronically to Newdelhibids@state.gov. The action is issued under NAICS code 611710, associated with other miscellaneous educational services, and is managed by the U.S. Embassy New Delhi under the Department of State. The primary point of contact is Ashok Chellaramani, with Chaitanya Sharma serving as the procurement supervisor, both reachable via State Department email addresses. The place of performance is located in New Delhi, India, with the contracting office based in Washington, D.C., and the opportunity was posted on August 4, 2026, with a response deadline of August 10, 2026, at 11:30 a.m. Eastern Time.

US Embassy New Delhi

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Notice of Intent to Award-Custom, Web-based, Interactive Training Curriculum

Solicitation # 26WA162348

The Department of Energy’s Western Area Power Administration intends to award a sole source contract to Ethos Systems, Inc. of Redwood City, California, for the development and delivery of a custom, web-based, interactive training curriculum formatted as a SCORM-compliant package that is self-contained and mobile-accessible. This acquisition is being conducted under simplified procedures for commercial products and services, using authority from FAR 12.201-1 and 41 U.S.C. 1901, and will not be open to competitive bidding due to Ethos Systems’ unique qualifications and exclusive capability to meet the specific requirements outlined in the Statement of Work. The North American Industry Classification System code for this action is 611710, with a small business size standard of $24 million, and the procurement will be managed under FAR Part 12. This notice serves solely as a pre-solicitation announcement for market research and does not constitute a request for proposals or competitive quotes. Responses in the form of capability statements are invited but must be submitted via email to Georgette Reyes-Wiltz at reyeswiltz@wapa.gov with the subject line “NOI-Safety Curriculum Training Project” by August 11, 2026, at 9:00 p.m. Eastern Time. Submissions must include clear and convincing evidence demonstrating the respondent’s ability to fulfill the government’s requirements, though the agency retains full discretion to proceed without competition regardless of responses received. All costs associated with preparing and submitting a capability statement are borne solely by the respondent and will not be reimbursed. The contract will be performed in Phoenix, Arizona, and inquiries will not be accepted by phone. The solicitation number is 26WA162348, and the contracting office is under the Western-Desert Southwest Region of the Department of Energy.

Western-Desert Southwest Region

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Religious Program (Chaplins)

Solicitation # N0018926QW66

The U.S. Navy, through the NAVSUP Fleet Logistics Center in Norfolk, Virginia, is seeking a Small Business Set-Aside Firm Fixed Price contract to provide Roman Catholic Priest services in support of the Religious Program at Naval Air Station Oceana Chapel and Dam Neck Annex Chapel, in accordance with OPNAVINST 1730.1E. The contractor must deliver comprehensive spiritual care services including weekly worship, sacraments, pastoral counseling, religious education, and emergency response within 30 days of contract award, with performance occurring at multiple locations across the United States. Delivery is FOB Destination, meaning the contractor retains responsibility and risk until services are accepted at the delivery point, where the Government will conduct final inspection to ensure compliance with operational and religious ministry standards. The North American Industry Classification System code is 813110 with a small business size standard of $13 million in annual revenue, and all offerors must self-certify as small businesses and be currently registered in the System for Award Management (SAM) prior to award, during performance, and through final payment. Contractors are responsible for their own quality control and inspection processes, with no government-provided oversight prior to delivery. Solicitations and amendments are available exclusively online through SAM.gov, with no hard copies issued. The contracting office, under Contract Specialist Sarah Celestin, has established administrative protocols requiring vendors to confirm they and their principal owners are not suspended or debarred from federal contracting. Payment will be handled by the NAVSUP Fleet Logistics Center in Norfolk, with no specific invoicing system mandated. The contract does not include detailed line-item pricing, option periods, key personnel requirements, security clearance mandates, or formal evaluation factors beyond compliance and technical acceptability under the Firm Fixed Price structure.

Navsup Flt Logistics Ctr Norfolk

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PEO-M Unmanned Surface Vehicle (USV) Poseidon's Fury Collaboration Event (CE)

Solicitation # PEO_M_USV_Poseidon_s_Fury_CE

SOFWERX and the USSOCOM Program Executive Office Maritime (PEO-M) are hosting the Poseidon’s Fury Collaboration Event to accelerate the development of the Unmanned Surface Vehicle Mission-Aligned Reference Architecture (MARA), a standards-based framework designed to improve interoperability across Joint Force manned and unmanned maritime systems while eliminating redundant, service-specific platform development. This initiative is open exclusively to U.S. persons and involves a two-phase process beginning with a virtual collaboration event on August 26, 2026, where SOF operators and industry partners will engage in breakout sessions to define operational needs around user interface, autonomy, command and control, and platform effectiveness. Participation in this event is optional but strongly encouraged to align solutions with warfighter requirements, with registration closing August 14, 2026. Those who do not attend the CE may still submit capabilities for consideration during the Assessment Event, which opens on September 14, 2026, and closes October 2, 2026. A virtual Q&A session is available on September 23 for clarification on technical expectations. Selected submissions will undergo a downselect process, with winners invited to participate in a comprehensive on-water Assessment Event at Stennis Space Center, Mississippi, between November 2 and 20, 2026. Participants must demonstrate their USV capabilities in real-world conditions, with evaluations conducted by Subject Matter Experts from USSOCOM, JHU APL, WARCOM, and MARSOC using predefined technical and operational criteria. Successful performers may be transitioned to Phase 5, where potential pathways for follow-on acquisition include Other Transaction Authorities (OTAs) under 10 U.S.C. §4022, research agreements under 15 U.S.C. §3715, cooperative R&D agreements, experimental procurement under §4023, or prize competitions—potentially leading to non-competitive production awards based on successful prototype outcomes. All awardees must comply with NIST SP 800-171 for securing Controlled Unclassified Information, and eligibility is limited to U.S. persons and organizations capable of supporting USSOCOM’s unique maritime missions.

Department Of Defense

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The Literate Brain: Developing Pedagogical Content Knowledge in the Science of Reading & Writing (Grades PK-5)

Solicitation # HE125426QE073

The Department of Defense Education Activity is seeking a commercial contractor to deliver a research-driven professional learning program called “The Literate Brain: Developing Pedagogical Content Knowledge in the Science of Reading and Writing (Grades PK–5),” aimed at transforming literacy instruction across PK–5 education systems. The program must equip educators, school leaders, instructional specialists, and headquarters subject matter experts with deep, evidence-based knowledge of the Science of Reading and Science of Writing, specifically tailored to the developmental needs of young learners. The initiative is designed to shift current practices away from balanced literacy approaches toward an integrated, neurocognitively grounded framework that aligns classroom instruction with current cognitive science research. All deliverables and performance standards are defined in the attached Performance Work Statement and solicitation documents, which contractors must fully review before submitting responses. The solicitation number is HE125426QE073, with responses due by August 10, 2026 at 4:00 p.m. Eastern Time, and the opportunity falls under NAICS code 611710 for Other Miscellaneous Educational Services. No set-aside is in place, meaning the contract is open to all eligible commercial entities. The contracting office is located in Alexandria, Virginia, and the primary point of contact is Nicole Freid, with Alim Koroma as the secondary contact. Amendment 0001 has been issued to include a Q&A document published on August 4, 2026, though all other terms remain unaltered. Interested parties must submit proposals through the official SAM.gov portal using the provided link and adhere strictly to all submission guidelines outlined in the solicitation.

DOD Education Activity

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Catholic Religious Education Coordinator

Solicitation # FA330026Q0073

The solicitation seeks a qualified contractor to provide Catholic Religious Education Coordinator services at Maxwell AFB, Alabama, responsible for coordinating, facilitating, and organizing religious education programs for individuals aged one through adult, in accordance with the attached Statement of Work. The position requires expertise in delivering faith-based instruction across all age groups and ensuring alignment with Catholic teachings and practices, with the contractor expected to manage curriculum, schedule, volunteer support, and communication with the local Catholic community and military families. The work location is Montgomery, Alabama, with performance tied to the needs of the Maxwell AFB installation and its personnel. This is a Small Business Set Aside opportunity under NAICS code 813110, reserved exclusively for small businesses, with a response deadline of August 13, 2026, at 6:00 PM Eastern Time. The solicitation was posted on August 3, 2026, under number FA330026Q0073, and is managed by the Department of Defense through the FA3300 42 Cons Cc office. Interested offerors must submit proposals in accordance with the Request for Quote, with inquiries directed to Spencer Jones, the primary point of contact, at spencer.jones.10@us.af.mil or (334) 953-5005, or Jeremy B. Kersey at jeremy.kersey.1@us.af.mil or (334) 953-3526. The full solicitation details and submission requirements are accessible through the SAM.gov workspace link provided.

FA3300 42 Cons Cc

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D--Educational Technology Support

Solicitation # 140A2326Q0232

The Bureau of Indian Education has issued a preliminary notice to gather industry input regarding the potential procurement of Education Technology Support services under NAICS code 611710, with a size standard of $24 million in annual revenue. This notice is not a request for quotes, proposals, or bids, and the government is under no obligation to proceed with a contract or respond to submissions. Contractors are encouraged to voluntarily provide basic business information, including their legal name, active SAM UEI and CAGE codes, and business size classification—specifically whether they are a large business or a small business, and if applicable, their eligibility under subcategories such as EDWOSB, WOSB, SDVOSB, or HUBZone. Responses must also indicate eligibility under the Buy Indian Act, either as an Indian Small Business Economic Enterprise or an Indian Economic Enterprise, where “Indian” refers to an enrolled member of a federally recognized tribe. The notice serves as both a request for information and a sources-sought action to help the agency determine whether to set aside the future solicitation or open it broadly. Contractors are invited to submit neutral, constructive feedback on the draft Statement of Objectives to improve clarity and eliminate ambiguity, though no individual responses or answers will be provided by the government. All submissions are due by August 18, 2026, and only those with an active SAM registration will be eligible for consideration if a formal solicitation is later issued. The point of contact for questions is Leah Azure of the Indian Education Acquisition Office in Albuquerque, New Mexico.

Indian Education Acquisition Office

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Curriculum Content Authoring and AlignmentThe contract seeks the development of comprehensive social studies curriculum materials for grades 6 through 12, focusing on writing modules, curated historical document sets, and inquiry-based lessons that are fully aligned with state standards. The work requires the creation of both teacher and student-facing resources designed to support deep historical analysis, critical thinking, and evidence-based writing across the social studies discipline. All deliverables must reflect rigorous pedagogical practices and be structured to engage secondary students in meaningful exploration of historical events and civic concepts. The project is classified as a subcontract under NAICS code 611710 for other educational support services, issued by the New Jersey Director of Secondary Education, Grades 6–12. Proposals must be submitted by August 12, 2026, following a posting date of July 31, 2026. The place of performance and specific office details are not provided, and no set-aside provisions are specified. All work is expected to be delivered remotely, with no physical location mandated for execution, and submission must be made through the procurement portal linked in the contract data.

Director of Secondary Education, Grades 6-12

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ELP Assessments, CAO

Solicitation # 140A2326Q0157

The contract solicitation for ELP Assessments, CAO, issued by the Indian Education Acquisition Office under the U.S. Department of the Interior, seeks a firm fixed price vendor to deliver English Language Proficiency assessments and related services to Bureau of Indian Education (BIE) schools across Native American reservations. The performance period spans 60 months, including a base year and four one-year option periods, with delivery required to BIE-operated sites nationwide. Contractors must meet stringent security and compliance standards, including FERPA, Section 508 accessibility, NIST SP 800-series controls, FIPS 140-2, and DOI cybersecurity protocols. All personnel must be U.S. citizens, cleared under HSPD-12 standards prior to performance, and subject to strict substitution rules requiring advance notice and approval. Delivered materials must arrive at schools at least ten business days before testing windows, accompanied by manifests and shipping confirmations, with no specific packaging or environmental controls mandated. Evaluation is based on a trade-off approach weighing experience, technical and management approach, and pricing, with no LPTA basis—awards will go to the most advantageous offeror based on overall value. Offerors must demonstrate proven experience with Indigenous communities and submit proposals adhering to strict formatting rules: a six-page experience section, a fifteen-page technical approach, and a three-page pricing explanation alongside a completed Excel pricing schedule. Pricing data is not provided in the solicitation, but the maximum contract value is capped at $24 million under the NAICS 611710 small business size standard. Invoices must be submitted electronically through the Department of Treasury’s Internet Payment Platform, and all deliverables must meet a 100% acceptable quality level for critical items including assessment accuracy, data reconciliation, and privacy safeguards. The contracting officer is Felicia Aspaas, with a COR to be assigned post-award. Attachments include foundational cloud hosting and IT baseline compliance guidelines. All offerors must provide a valid UEI and CAGE number and certify size status and socioeconomic category eligibility, including potential HUBZone status. Submission is solely electronic, due by August 11, 2026, at 10:00 AM Mountain Daylight Time.

Indian Education Acquisition Office

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Intent to Sole Source - Educational Textbooks and Materials - FCC Yazoo City

Solicitation # 15B31526PR000277

The Department of Justice’s Federal Bureau of Prisons at the Federal Correctional Complex in Yazoo City, Mississippi, intends to award a sole-source, firm-fixed-price contract to Paxen Publishing for proprietary inmate literacy and educational curriculum materials. The scope includes exclusive access to specific products such as TABE Tutor 11/12 test preparation modules, Steck-Vaughn Fundamental Skills instructional bundles, PreGED and GED test preparation sets in both English and Spanish print and digital formats, along with initial in-service training support for staff. These materials are required to maintain consistency with the facility’s existing academic tracking and testing infrastructure, where substitution with alternative curricula would disrupt operations and cause significant delays in inmate education progress. The sole-source justification is grounded in 41 U.S.C. 3304(a)(1) and FAR 6.302-1, as Paxen Publishing is the exclusive publisher, trademark holder, and authorized distributor of these specific curriculum systems, with no other entities holding legitimate distribution rights. While this is not a formal solicitation, interested parties may submit capability statements, technical documentation, and proof of authorized distribution rights to the designated contracting officer by August 15, 2026, to demonstrate their ability to provide the exact same materials. The government retains full discretion to determine whether to proceed with sole-source award or initiate competition in the future based on submissions.

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Third-Party Provider for Equitable Services at Non-Profit Private Schools

Solicitation # RFP 26-27-03

The Stockton Unified School District is seeking third-party providers to deliver equitable services at non-profit private schools through Solicitation Number RFP 26-27-03, with responses due by August 25, 2026. This initiative is part of the district’s broader mission to ensure all students, including those enrolled in private Institutions, have access to educational resources and support that align with federal and state requirements for equitable services. The district, serving approximately 38,000 students across 53 diverse school communities in San Joaquin County, is committed to preparing every student for college, career, and community readiness, with a focus on lifting youth out of poverty through collaborative partnerships with universities, businesses, and community organizations. The solicitation is issued by the State and Federal Programs office under the California State and Local Education (SLED) agency, with primary point of contact Ashley Frades and secondary contact Sheikia Wilson available for inquiries. Interested providers must comply with federal guidelines governing services to non-public school students and must demonstrate experience delivering high-quality, equitable educational support in alignment with SUSD’s goals. The contract will require implementation within the district’s service area in Stockton, California, with no specified place of performance beyond the state boundary. Proposals must be submitted through the district’s procurement portal before the deadline, and providers are expected to work in coordination with district administrators to ensure compliance, accountability, and measurable outcomes for participating private school students. The district emphasizes community engagement and innovation in selecting partners who share its vision of educational equity and opportunity for all youth regardless of school type.

State and Federal Programs

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Youth & School Enrollment SupportThis contract under the title Youth & School Enrollment Support aims to provide comprehensive assistance to refugee children and teens as they transition into the U.S. education system. Services include facilitating school enrollment, conducting academic assessments to determine appropriate placement, delivering targeted tutoring to address learning gaps, and supporting social integration to help students adapt to cultural and environmental changes within American schools. The work is designed to ensure that refugee youth receive equitable access to educational opportunities and the necessary support systems to thrive academically and socially. The contract is classified as a subcontract under NAICS code 611710, which pertains to educational support services, and is administered by the Administration for Children and Families within the Department of Health and Human Services. It was posted on July 31, 2026, with a response deadline set for September 17, 2026. While specific performance locations and point of contact details are not provided, the nature of the work implies implementation across regions where refugee populations are resettled, requiring flexibility and cultural competency from the contractor. There is no set-aside designation specified, indicating openness to qualified subcontractors regardless of business size or ownership profile.

Administration For Children And Families - Orr

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in about 1 month

U099--Yoga Instructor

Solicitation # 36C25626Q1030

The Department of Veterans Affairs is soliciting quotes for yoga instruction services under a Women-Owned Small Business set-aside through a combined synopsis and solicitation issued as a Request for Quotation. The requirement, identified as U099—Yoga Instructor with solicitation number 36C25626Q1030, seeks a qualified vendor to deliver both video teleconference and on-site yoga instruction at the Michael E. DeBakey VA Medical Center in Houston, Texas, including its Community Based Outpatient Clinic in Tomball, TX. All offerors must be actively registered in the System for Award Management as a certified Women-Owned Small Business, and failure to verify this status will result in non-compliance and rejection of the quote. The contract is expected to be a Firm-Fixed Price, single-award arrangement, with responses due by July 31, 2026, at 8:00 PM Eastern Time. The solicitation is governed by FAR Subpart 12.6 and 19, along with applicable deviations and updates through FAC 2026-01, APR 2026, VAAR DEVIATION MAY 2026, VAAM Alert 26-01, and Acquisition Policy Flash 26-30, and is administered by the 256-NETWORK Contract Office 16 in Ridgeland, MS, with Robert Arabie serving as the contracting officer.

256-NETWORK Contract Office 16 (36C256)

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in about 19 hours

Marine Corps University (MCU) Center for Distance Education (CDET) Academic Support Services.

Solicitation # M0026426R0013

The Marine Corps Installations National Capital Region-Regional Contracting Office is seeking a contractor to provide comprehensive academic support services for the Marine Corps University Center for Distance Education’s Distance Professional Military Education program, covering program management, instructional design, curriculum development, subject matter expertise, editorial and multimedia services, instructional technology, administrative functions, and student support. This effort will be delivered primarily at the CDET headquarters in Quantico, Virginia, and across seven regional locations including Camp Lejeune, Camp Pendleton, Miramar, Fort Worth, Kaneohe Bay, and Okinawa, Japan. The contract is a follow-on to a prior Seaport NxG task order and will be structured as a hybrid Indefinite Delivery Indefinite Quantity award with Firm Fixed-Price line items for services and Cost Reimbursement for travel. It has a five-year ordering period beginning in the third quarter of 2027 and a total ceiling value of approximately $153 million, with the Government intending to award a single contract on an all-or-none basis using best value principles. This acquisition is exclusively reserved for Service-Disabled Veteran-Owned Small Businesses under NAICS code 611710 and will be conducted under FAR Part 12 using competitive negotiation procedures. Interested parties must be registered in SAM, hold an active CAGE code, and be enrolled in Wide Area Workflow. All proposals must be submitted by the deadline of August 24, 2026, and offerors are responsible for monitoring the SAM.gov website for updates, amendments, and the draft Performance Work Statement. The contracting team, led by Edgar Lopez-Jimenez and Genia Fouts, will evaluate submissions based on technical merit and cost-effectiveness. Contractors must ensure all representations and certifications are current and compliant with federal requirements prior to submission.

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Title IX and Civil Rights Mediation ServicesTexas A&M University is seeking qualified providers to deliver professional mediation services specifically tailored to civil rights and Title IX-related disputes, encompassing both academic and employment-related conflicts. The contract aims to facilitate impartial and effective resolution processes that align with federal compliance standards and institutional priorities, ensuring fair outcomes for all parties involved. Services must be delivered with expertise in higher education environments and a deep understanding of the legal and procedural frameworks governing Title IX and civil rights protections. The opportunity is issued as a subcontract under NAICS code 611710, with responses due by August 6, 2026, and the solicitation was posted on July 30, 2026. While no set-aside criteria or specific location details are provided, performance is expected to support the university’s operational needs across its campus systems in Texas. Interested parties should access the full solicitation through the provided online portal to prepare compliant proposals addressing the scope, qualifications, and methodology for delivering timely, confidential, and legally sound mediation interventions.

Texas A&M University

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in about 18 hours