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Panaderia La BorinquenaPO Box 283 Lares, PR 00669

UEI: SLED_0D40D04EDD47B117

Panaderia La BorinquenaPO Box 283 Lares, PR 00669 is a federal contractor, registered under UEI SLED_0D40D04EDD47B117. It has been awarded $254,040 in federal contracts. Primary work spans Unknown NAICS. Top awarding agencies include Department Of Homeland Security.

Contact Information

Registration and classification details

Registration

UEI Code

SLED_0D40D04EDD47B117

Federal Contracting Overview

Award totals, agency breakdown, NAICS distribution, and geographic footprint.

Key Performance Metrics

Awards Count

1

All time

Active

0

Currently performing

Completed

0

Past period of performance

Total Awards

All time

Contracts

Prime · all time

Subcontracts

Sub · all time

Grants

Prime · all time

Subgrants

Sub · all time

Award Analytics & Distribution

Awards by Agency

Department Of Homeland Security$254.0K100%

Awards by NAICS

- Unknown NAICS$254.0K100%

Awards by Agency Over Time

Awards by Place of Performance

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Open opportunities in Panaderia La BorinquenaPO Box 283 Lares, PR 00669's top NAICS codes and agencies

Legacy System Migration and Transition SupportThe Legacy System Migration and Transition Support subcontract, managed by the USCIS Contracting Office under the Department of Homeland Security, focuses on migrating data and configurations from proprietary platforms to the ECX2 solution. The scope of work includes extracting configurations and mapping routing for the VCC, EXA, and LSS business units to ensure a seamless transition for prime contractors on USCIS projects. A primary objective of the contract is to deliver a migrated system with zero loss of operational continuity while strictly adhering to DHS Cybersecurity and Information Security regulations. This technical effort falls under NAICS code 541512 and is centered on maintaining critical government operations during the system transition.

USCIS Contracting Office(erbur)

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Contact Center Analytics and Workforce ManagementThis subcontract opportunity with the USCIS Contracting Office under the Department of Homeland Security focuses on the supply and configuration of workforce management, quality assurance, and interaction reporting tools. The project involves implementing analytics dashboards and QA monitoring systems to support 3,000 agents working for prime contractors on USCIS projects. The primary objective is to deliver a fully operational WFM and Analytics suite that enhances agent scheduling and performance tracking. The contract requires strict adherence to FedRAMP Moderate compliance standards to ensure data security and regulatory alignment. Classified under NAICS code 541511, the engagement is centered on providing specialized software and configuration services. Interested parties should note the response deadline of November 12, 2026, for this technical implementation project.

USCIS Contracting Office(erbur)

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Salesforce and ServiceNow Integration ServicesThis subcontract opportunity with the USCIS Contracting Office under the Department of Homeland Security focuses on providing Salesforce and ServiceNow Integration Services. The project involves performing technical integrations between CCaaS platforms and internal databases for prime contractors, specifically developing CTI for screen pops and building API integrations using REST and SOAP to transfer authenticated caller data, such as receipt and A-Numbers, into CRM systems. The work requires strict adherence to FedRAMP Moderate compliance to ensure secure data flow between telephony and CRM environments. Interested parties should note the response deadline of November 12, 2026, and the associated NAICS code 541512 for these specialized technical services.

USCIS Contracting Office(erbur)

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Conversational AI and Virtual Agent DevelopmentThis subcontract for Conversational AI and Virtual Agent Development supports prime contractors on projects for the USCIS Contracting Office within the Department of Homeland Security. The scope of work involves the design, development, and implementation of AI-powered IVR systems and virtual agents, utilizing Generative AI and Large Language Models to create automated interaction summaries. Technical requirements include the development of NLP models achieving over 95 percent intent accuracy and the delivery of deployed agents that maintain containment metrics exceeding 75 percent. All deliverables must strictly adhere to Unbiased AI Principles and DHS AI compliance regulations. The project falls under NAICS code 541511, with a response deadline of November 12, 2026. Performance is centered in the 05495 zip code area, focusing on enhancing automated citizen interactions through advanced conversational technologies.

USCIS Contracting Office(erbur)

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Cloud Contact Center as a Service (CCaaS) PlatformThis subcontract opportunity is for a Cloud Contact Center as a Service platform to support prime contractors on USCIS Enterprise Customer Experience 2 projects. The selected provider will deliver a fully operational, licensed CCaaS environment featuring cloud telephony infrastructure and CTI embedded softphone technology. The platform must be FedRAMP Moderate authorized and capable of supporting 3,000 concurrent agents with a high availability standard of 99.99 percent. The system will manage multiple communication channels, including voice, IP-TTY, web chat, email, and SMS. Managed under NAICS code 518210 for the Department of Homeland Security, the project is overseen by the USCIS Contracting Office. Interested parties should note the response deadline of November 12, 2026.

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Enterprise Customer Experience 2 (ECX) 2 - Request for Information (RFI)

Solicitation # 70SBUR27I00000002

The Department of Homeland Security, through United States Citizenship and Immigration Services (USCIS), has issued Request for Information (RFI) 70SBUR27I00000002 for the Enterprise Customer Experience 2 (ECX2) project. This is a recompete of contract 70SBUR22F00000252 and seeks to identify qualified vendors capable of designing, developing, and integrating a complete replacement enterprise contact center platform. The required solution must operate independently of the incumbent contractor's proprietary infrastructure, support approximately 18 million annual calls and chats, and enable 100 percent remote work capability across 18 physical locations. Key technical requirements include an omnichannel interface integrating voice, IP-TTY, web chats, email, SMS, and social media, as well as AI-enhanced IVR, intelligent virtual assistant chatbots, and Section 508-compliant dashboards. The government is utilizing this RFI to determine the appropriate contract vehicle and evaluate whether small business set-asides are appropriate. Interested respondents must provide a vendor profile detailing their business size, socioeconomic category, and existing government contract vehicles. USCIS is specifically seeking information on relevant experience from the past three years, consumption-based pricing models, and strategies for AI adoption and FedRAMP Moderate security compliance. Responses are due by November 12, 2026, and should be submitted via email to the contracting office. This RFI is for planning purposes only and does not constitute a formal solicitation or an invitation for bids.

USCIS Contracting Office(erbur)

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OPEX Software Licenses and Maintenance Support Services For The Office of Intake and Document Production (OIDP) and the Service Center Operations Directorate (SCOPS)

Solicitation # PRD270004

U.S. Citizenship and Immigration Services seeks a firm-fixed-price contract for post-warranty maintenance and annual software licenses for five OPEX Falcon+ scanners and related equipment located in Texas, Missouri, and Minnesota. The scope of work includes six preventative maintenance visits per scanner annually, on-call corrective maintenance, labor, and replacement parts for wear and tear. Required software licenses cover 1D and QR Barcodes, VRS, ScanLink, CertainScan Edit and Transform, and CertainScan PDF-24. The period of performance consists of a 12-month base period starting January 1, 2027, with two optional 12-month extensions through December 31, 2029. The contract may include optional relocation support for one scanner table, though shipping and freight are excluded. All travel costs must be integrated into the fixed price. While USCIS intends to negotiate as a sole-source procurement with OPEX Corporation, other responsible sources may submit capability statements for consideration.

USCIS Contracting Office(erbur)

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User Training and Knowledge TransferThe User Training and Knowledge Transfer subcontract, managed by the USCIS Contracting Office within the Department of Homeland Security, focuses on the development and delivery of comprehensive training materials and sessions for USCIS staff. The primary objective is to facilitate the adoption of new analytics tools, dashboards, and data access procedures, ensuring that personnel are proficient in utilizing these systems to improve operational efficiency. This opportunity is categorized under NAICS code 611430 and was posted on August 17, 2026. The place of performance is located in zip code 30361, and the contract is designed to bridge the gap between the implementation of technical analytics tools and the end-user's ability to effectively apply them within the agency.

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Legacy System Maintenance and SupportThe Legacy System Maintenance and Support subcontract is issued by the USCIS Contracting Office within the Department of Homeland Security. This engagement focuses on the maintenance and support of legacy data systems, specifically SAS-based processes, to ensure operational continuity while modernization efforts are underway. Key responsibilities include troubleshooting system issues and providing comprehensive documentation. The contract is categorized under NAICS code 541511 for custom computer programming services and was posted on August 17, 2026. Performance for this project is centered in the 30361 zip code area.

USCIS Contracting Office(erbur)

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DevSecOps and System ModernizationThe DevSecOps and System Modernization subcontract is issued by the Department of Homeland Security through the USCIS Contracting Office. This initiative focuses on advancing digital modernization by implementing robust DevSecOps practices, specifically emphasizing the creation of CI/CD pipelines, automated testing, configuration management, and the secure delivery of code. Classified under NAICS code 541511, the project is centered in the 30361 zip code area. The contract aims to enhance system efficiency and security through modernized software development and deployment lifecycles to support the agency's digital infrastructure.

USCIS Contracting Office(erbur)

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Dashboard and Reporting DevelopmentThe Dashboard and Reporting Development subcontract, managed by the USCIS Contracting Office within the Department of Homeland Security, focuses on the creation of interactive dashboards and standardized reports. The primary objective is to utilize specialized USCIS tools, specifically SMART and eCISCOR BigData, to visualize operational trends and key performance metrics. This opportunity is categorized under NAICS code 541511 and is associated with a performance location in the 30361 zip code area. The project was posted on August 17, 2026, and is designed to enhance data visualization capabilities for the agency.

USCIS Contracting Office(erbur)

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AI/ML Model Development and IntegrationThis subcontract, titled AI/ML Model Development and Integration, is issued by the USCIS Contracting Office within the Department of Homeland Security. The primary objective of the engagement is to design, train, and integrate machine learning models into operational workflows to enhance immigration case processing, risk assessment, and resource allocation. The project falls under NAICS code 541715 and was posted on August 17, 2026. Performance of the contract is centered in the 30361 zip code area, focusing on the deployment of advanced AI capabilities to optimize agency efficiency and decision-making processes.

USCIS Contracting Office(erbur)

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Advanced Data Analytics & Predictive ModelingThis subcontract, managed by the USCIS Contracting Office within the Department of Homeland Security, focuses on the delivery of advanced data analytics and predictive modeling. The primary objective is to utilize USCIS data within the enterprise data lake to enhance fraud detection, support strategic decision-making, and optimize internal processes. The project falls under NAICS code 541620 and is associated with a performance location in zip code 30361. It is designed to leverage sophisticated statistical analysis to improve the operational efficiency and security oversight of the agency's data infrastructure.

USCIS Contracting Office(erbur)

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Technical Documentation & Knowledge TransferThe contract requires the creation and ongoing maintenance of comprehensive technical documentation and system runbooks to support operational reliability and efficiency. The awardee will lead knowledge transfer sessions to ensure seamless continuity of operations, particularly during personnel changes or system updates. This work is critical for sustaining institutional knowledge and enabling smooth day-to-day functionality of the systems underpinning USCIS services. The contract is a subcontract issued under the Department of Homeland Security, specifically managed by the USCIS Contracting Office, and is classified under NAICS code 541921 for other scientific and technical consulting services. Performance is required at the Camp Springs location with ZIP code 20588, and the solicitation was posted on July 8, 2026. There is no specified set-aside type, and the contract does not include a designated point of contact.

USCIS Contracting Office(erbur)

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Multi-Vendor Integration CoordinationThe contract titled Multi-Vendor Integration Coordination is a subcontract issued by the USCIS Contracting Office under the Department of Homeland Security to coordinate the integration of CLAIMS3 with other USCIS systems. Its primary objective is to ensure seamless interoperability and reliable data exchange across multiple vendor platforms, enabling efficient and consistent operations within USCIS immigration systems. The work is performance-based and centered on technical coordination, requiring close collaboration with external vendors to align system interfaces, data standards, and communication protocols. The contract is classified under NAICS code 541512, indicating it involves computer systems design services, and the place of performance is designated as Camp Springs, Maryland, with a zip code of 20588. It was posted on July 8, 2026, and while no solicitation number or set-aside details are provided, the subcontract nature suggests it supports a larger federal initiative. The absence of a point of contact or specific funding details indicates that further information may be accessible through the provided SAM.gov link, and the vendor is expected to deliver integration capabilities that sustain the continuity and reliability of USCIS mission-critical systems.

USCIS Contracting Office(erbur)

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Federal Cybersecurity Compliance & TestingThe contract titled Federal Cybersecurity Compliance & Testing is a subcontract issued by the USCIS Contracting Office under the Department of Homeland Security, aimed at ensuring the CLAIMS3 system adheres to federal cybersecurity standards including NIST and FISMA. The work involves conducting regular vulnerability scanning, detailed code reviews, and comprehensive compliance audits to identify and mitigate security risks, maintain regulatory alignment, and uphold the integrity of a critical federal information system. Performance of the contract is required to take place in Camp Springs, Maryland, with a NAICS code of 541690 indicating classification under Other Scientific and Technical Consulting Services. The opportunity was posted on July 8, 2026, and all activities must be executed to meet stringent federal requirements for cybersecurity and data protection.

USCIS Contracting Office(erbur)

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CLAIMS3 System Application Maintenance & SupportThe contract entitled CLAIMS3 System Application Maintenance & Support involves providing ongoing maintenance, bug fixes, performance tuning, and minor enhancements to the CLAIMS3 system, encompassing both backend and frontend components. This work is critical to ensuring the system remains stable, efficient, and aligned with operational needs, with all tasks performed under a subcontract arrangement. The contractor is expected to respond promptly to system issues, optimize performance, and implement small-scale improvements without altering the system’s core architecture. The work will be performed at Camp Springs, Maryland, with a ZIP code of 20588, and is classified under NAICS code 541519, which pertains to other computer-related services. The contract is issued under the Department of Homeland Security, specifically through the USCIS Contracting Office, and was posted on July 8, 2026. There is no set-aside designation indicated, and no point of contact information is provided in the available data. All work must adhere to the technical requirements of the CLAIMS3 system and support its continued functionality within USCIS operations.

USCIS Contracting Office(erbur)

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DevSecOps Pipeline AutomationThe contract focuses on developing and maintaining secure CI/CD pipelines for the CLAIMS3 immigration case management system, ensuring automated testing and deployment processes are robust, scalable, and compliant with federal security standards. The work is subcontracted under the broader oversight of the Department of Homeland Security’s USCIS Contracting Office and requires implementation at the place of performance in Camp Springs, Maryland, with a NAICS code of 541511 indicating information technology services. The contractor is expected to integrate DevSecOps practices throughout the pipeline to embed security controls, automate vulnerability scanning, enforce compliance policies, and enable rapid, reliable software releases without compromising system integrity or data privacy. The contract emphasizes end-to-end automation, requiring the contractor to design, implement, and continuously improve infrastructure as code, configuration management, and monitoring systems to support the CLAIMS3 platform’s operational needs. Emphasis is placed on zero-trust architecture, secure credential handling, role-based access controls, and auditability of all pipeline activities. While no set-aside designation is specified, the work must align with federal cybersecurity frameworks and support the mission-critical functions of the immigration case management system, ensuring high availability and resilience under sustained operational demand.

USCIS Contracting Office(erbur)

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