This Government Contract opportunity from Department Of Homeland Security was posted on October 31, 2017. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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2,000 Aspect eWFM licenses

Awarded

70FB7018R00000007Federal

Submission Closed10/12/2017, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541511

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Solicitation # GHI/ED/PSR1

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AI Contract Overview

The Federal Emergency Management Agency, specifically the Recovery Technology Programs Division, issued a sole-source, firm-fixed-price award to Aspect Software, Inc. for the procurement of 2,000 additional Aspect electronic Workforce Management software licenses and associated maintenance. Valued at 937,580 dollars, this urgent acquisition was designated as a follow-on award to supplement existing licenses within the Individual Assistance Contact Center Services production environment. The procurement was necessary to support surge staffing and disaster recovery activities related to Hurricanes Harvey, Irma, and Maria. The award was justified under 41 U.S.C. 3304(a)(1) and FAR 6.302-1 because the software is proprietary, making Aspect Software the only source capable of providing the licenses required to ensure system compatibility and service continuity. Managed by the Department of Homeland Security and coordinated through the contracting office in Denton, Texas, the action was categorized under NAICS code 541511. The procurement process concluded with an award notice posted on October 31, 2017.

General Info

Agency

Department Of Homeland Security → Texas Npsc(txnp)

Contract Value

$999,340

NAICS

541511 - Custom Computer Programming Services

Place of Performance

Set-Aside

NONE

Awardee

Aspect Software, Inc 2325 EAST CAMELBACK ROAD SUITE 700 PHOENIX AZ 85106 USA

Award Issued Date

10/12/2017, 12:00:00 AM UTC

Documents

FEMA Aspect eWFM Licenses SOW

sow

High

FEMA Justification & Approval for Aspect eWFM Licenses

justification-and-authorization

Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

PhaseAwarded

PostedOct 31

Award Notice

AwardedOct 12

Contract was awarded

Submission Closed

10/12/2017, 12:00:00 AM UTC

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Organization & Contact Information

AgencyDepartment Of Homeland Security → Texas Npsc(txnp)

Contacts1 person available

OfficeDENTON, TX, 76208, USA

Organization / AgencyDepartment Of Homeland Security → Texas Npsc(txnp)

Office AddressDENTON, TX, 76208, USA

Contacts

Michael L. YoungCONTRACTING OFFICER

contact@example.gov

+1 (555) 000-0000

Full Description

This is an award notice and not a solicitation. The Federal Emergency Management Agency (FEMA), Recovery Technology Programs Division (RTPD) purchased 2,000 additional Aspect electronic Workforce Management (eWFM) software licenses and maintenance to supplement existing Aspect eWFM licenses for the Individual Assistance Contact Center Services (IACCS) production environment. This is an urgent and compelling sole source follow-on award to Aspect Softeware, Inc. in direct support for Hurricanes Harvey, Irma, and Maria related activities and the surge staff required to support the disaster survivors.