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24/7/365 Technical Support and Maintenance Services

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract entails providing continuous, 24/7 technical support and maintenance services, ensuring rapid response times governed by a Service Level Agreement (SLA). Key performance requirements include troubleshooting issues within a 4-hour window and completing equipment repair or replacement within 48 hours. The contract is structured as a total Small Business set-aside under FAR 19.5 and falls within the NAICS code 541512, which pertains to computer systems design services. The contract is issued by the Department of Defense through the W6QM Micc-Ft Leonard Wood office, with the place of performance located in Fort Leonard Wood, zip code 65473. The solicitation was posted on June 11, 2026, with responses due by July 11, 2026. This subcontract focuses on ensuring mission-critical technical support and maintenance are available around the clock to maintain operational readiness and minimize downtime.

General Info

24/7 technical support and maintenance with 4-hour troubleshooting, 48-hour repairs, DoD contract.

Agency

Department Of Defense → W6QM Micc-Ft Leonard Wood

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Fort Leonard Wood, MO, 65473, USA

Set-Aside

SBA

Documents

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No documents available

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QM Micc-Ft Leonard Wood
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → W6QM Micc-Ft Leonard Wood
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide round-the-clock technical support with SLA-driven response times, including troubleshooting within 4 hours and equipment repair/replacement within 48 hours.

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