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24/7/365 Technical Support for Rockwell Systems

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract provides continuous system-level technical support for prime contractors working on US Navy NSWC Carderock Division projects in Bethesda. The scope of work includes 24/7/365 phone and live chat support, utilizing remote ticketing systems and Rockwell Automation knowledge bases to deliver technical troubleshooting and ticket resolution. Qualified providers must hold technical certification in Rockwell Automation systems to ensure the delivery of specialized support. This opportunity is categorized under NAICS code 541519 and is managed by the Department of Defense for the NSWC Carderock agency.

General Info

Rockwell Automation certified technical support for US Navy NSWC Carderock Division projects.

Agency

Department Of Defense → Nswc CarderockView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Bethesda, MD, 20817, USA

Set-Aside

NONE

Documents

This scope was carved out of N0016726Q1163.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Notice of Intent - Sole Source - Rockwell Automation (Rexel)

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Timeline

Posted

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Response Deadline

Submission deadline

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Organization & Contact Information

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AgencyDepartment Of Defense → Nswc Carderock
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → Nswc Carderock
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Office AddressN/A
ContactsNo contact information available

Full Description

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Performs continuous system-level technical support for prime contractors on US Navy NSWC Carderock Division projects. Provides 24/7/365 phone support, system-level technical troubleshooting, and operates a live chat support interface using remote support ticketing systems and Rockwell Automation knowledge bases. Requires technical certification in Rockwell Automation systems. Delivers continuous support availability and ticket resolution.

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POSTED

1 day ago

DEADLINE

in 3 days
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