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IT User Support and Training Specialist

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This small business set-aside subcontract with the Department of Agriculture involves providing IT user support and training services for the Lens Enterprise monitoring system. The specialist will support prime contractors on USDA NRCS projects by delivering priority customer success support, administrative maintenance, and personalized change detection customization. Key operational duties include performing monthly property boundary updates and developing the corresponding standard operating procedure documentation. The contract requires the delivery of training sessions, monthly updates, and formal SOPs to ensure system efficiency. This opportunity is categorized under NAICS code 541519 and is managed by the Ocp-Pod-Acq-Mgmt-Branch-Ftc USDA. The response deadline for this requirement is September 21, 2026.

General Info

USDA subcontract for Lens Enterprise IT support, training, and SOPs due September 2026.

Agency

Department Of Agriculture → Ocp-Pod-Acq-Mgmt-Branch-Ftc USDAView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

77416, DC, USA

Set-Aside

SBA

Documents

This scope was carved out of 12314426Q0307.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Easement Change Detection NRCS

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Organization & Contact Information

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AgencyDepartment Of Agriculture → Ocp-Pod-Acq-Mgmt-Branch-Ftc USDA
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Agriculture → Ocp-Pod-Acq-Mgmt-Branch-Ftc USDA
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Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical support, user training, and administrative maintenance for the Lens Enterprise monitoring system for prime contractors on USDA NRCS projects. Provides priority customer success support, conducts 1-on-1 change detection customization, and performs monthly property boundary updates. Develops SOP documentation for boundary updates. Delivers SOPs, monthly updates, and training sessions.

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