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24/7 Network Operations & Help Desk Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract seeks a qualified small business to deliver 24/7 network operations and help desk support for the Department of Defense, specifically under the W7N1 Uspfo Activity Tnang 134. The scope includes continuous network monitoring, rapid incident response, and Tier 1–2 help desk services with a mandate for swift outage resolution and timely fulfillment of work orders. The work must be performed in Louisville with a zip code of 37777, and all services are expected to maintain high availability and operational resilience around the clock. The solicitation is a total small business set-aside under the SBA’s regulations, meaning only small businesses certified under the SBA program are eligible to bid, and it is classified under NAICS code 541512 for computer systems design services. Proposals must be submitted by July 29, 2026, at 2:00 PM Eastern Time, with the opportunity posted on SAM.gov and open for bids starting June 29, 2026.

General Info

Small business to provide 24/7 network ops and Tier 1–2 help desk in Louisville for DoD by July 29, 2026.

Agency

Department Of Defense → W7N1 Uspfo Activity Tnang 134View Agency

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Louisville, TN, 37777, USA

Set-Aside

SBA

Documents

(0)

No documents available

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Timeline

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Response Deadline

Submission deadline

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Organization & Contact Information

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AgencyDepartment Of Defense → W7N1 Uspfo Activity Tnang 134
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → W7N1 Uspfo Activity Tnang 134
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Office AddressN/A
ContactsNo contact information available

Full Description

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Provide continuous network monitoring, incident response, and Tier 1–2 help desk support with rapid outage resolution and work order fulfillment.

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