This Government Contract opportunity from Department Of Veterans Affairs was posted on May 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
24/7 Remote and Onsite Technical Support
Contract Overview
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The contract involves providing continuous remote monitoring, diagnostics, and technical support for Automated Material Handling Robot (AMR) fleet operations, ensuring operational reliability through prompt response times. Service commitments include a guaranteed phone response within one hour for reported issues and onsite repair support within four hours, emphasizing rapid resolution of technical problems. This agreement is a subcontract opportunity under the NAICS code 541512, which pertains to computer systems design services, and is managed by the Department of Veterans Affairs through the 241-NETWORK Contract Office 01. The contract was posted on May 11, 2026, and responses are due by May 21, 2026. Although specific location details for the place of performance and point of contact are not provided, the scope clearly targets uninterrupted AMR fleet operations support. The contract aims to enhance system uptime and minimize operational disruptions by leveraging expert remote troubleshooting paired with timely onsite interventions, making it critical for maintaining mission-critical asset functionality within the Veterans Affairs infrastructure.
General Info
Agency
NAICS
Place of Performance
MESet-Aside
Documents
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Timeline
Submission Closed
