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This Government Contract opportunity from Department Of Veterans Affairs was posted on May 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Remote and Onsite Technical Support

Closed
Federal

Contract Overview

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The contract involves providing continuous remote monitoring, diagnostics, and technical support for Automated Material Handling Robot (AMR) fleet operations, ensuring operational reliability through prompt response times. Service commitments include a guaranteed phone response within one hour for reported issues and onsite repair support within four hours, emphasizing rapid resolution of technical problems. This agreement is a subcontract opportunity under the NAICS code 541512, which pertains to computer systems design services, and is managed by the Department of Veterans Affairs through the 241-NETWORK Contract Office 01. The contract was posted on May 11, 2026, and responses are due by May 21, 2026. Although specific location details for the place of performance and point of contact are not provided, the scope clearly targets uninterrupted AMR fleet operations support. The contract aims to enhance system uptime and minimize operational disruptions by leveraging expert remote troubleshooting paired with timely onsite interventions, making it critical for maintaining mission-critical asset functionality within the Veterans Affairs infrastructure.

General Info

Provide remote monitoring, diagnostics, and rapid onsite support for AMR fleet under VA subcontract.

Agency

Department Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

ME

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 remote monitoring, diagnostics, and technical support with 1-hour phone response and 4-hour onsite repair response for AMR fleet operations.